Employer Raya Holding Group
Job Title International Account Advisor
Languages Excellent Command of English is a must
Country Egypt
Job Category Call Center, Customer Service
Job Type Temporary
Description Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities - Adhere to the call script - Adhere to the communication process - Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of customer data —Adheres to Company policies & procedures —Carries responsibility for meeting communicated targets —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Performs other related duties
Qualifications Interpersonal Level: Communication skills Flexibility Customer service-orientation Results orientation Focus on quality Problem Solving: Skills to identify end-user problems & root cause Ability to act as necessary (solve or escalate)
Gender Male
Experience 0 – New Graduate Years.
Salary (L.E.) 500 - 2500
Comments Please write DQV in the subject of the email
Job Contact Info. recruitment_rcc@rayacorp.com
Job Title International Account Advisor
Languages Excellent Command of English is a must
Country Egypt
Job Category Call Center, Customer Service
Job Type Temporary
Description Handles customer inquiries from beginning of the inquiry to its closing —Resolves customer complaints & problems aiming for customer satisfaction —Optimizes customer contact opportunities - Adhere to the call script - Adhere to the communication process - Achieve quality communicated targets —Completes necessary project operation documentation —Alerts the Team Leader on issues or concerns that require escalation —Maintains confidentiality of customer data —Adheres to Company policies & procedures —Carries responsibility for meeting communicated targets —Participates in individual & team training/meetings to bring knowledge up-to-date —Adheres to work schedule and accommodates business requests (including flexible locations & working hours) —Performs other related duties
Qualifications Interpersonal Level: Communication skills Flexibility Customer service-orientation Results orientation Focus on quality Problem Solving: Skills to identify end-user problems & root cause Ability to act as necessary (solve or escalate)
Gender Male
Experience 0 – New Graduate Years.
Salary (L.E.) 500 - 2500
Comments Please write DQV in the subject of the email
Job Contact Info. recruitment_rcc@rayacorp.com
