Job Title Customer Support Agent
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Handle all incoming calls of the call center. — Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. — Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction — Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures — Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development — Escalate problems & provides relevant feedback to the right channels — Contribute to the Up selling of Onecard Products and Services
Qualifications Male, Excellent English both spoken and written • Very good computer skills • Strong Customer Orientation • Strong communication, listening & interpersonal skills • Flexibility & ability to work in a team • Self-confident with professional behavior & attitude • High sense of time management
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. careers@n2vrc.com
Website www.mubasher.info
No. of Employees More than 100
Sector Financial Management, Internet, Economy, Service
Profile Mubasher VAS is the fastest growing financial portal in the Middle East, serving thousands of daily visitors from the Arab region with daily updated news content, thousands of pages and many diversified tools. Our portal offers a broad variety of content, ranging from stock market data, financial news and Information and reports, to advanced analytical tools and highly interactive services.
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Handle all incoming calls of the call center. — Handle outbound calls for follow up, occasional campaigns and call backs blended with normal inbound calls. — Provide best possible service to both external & internal customers to achieve highest level of customer satisfaction — Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures — Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development — Escalate problems & provides relevant feedback to the right channels — Contribute to the Up selling of Onecard Products and Services
Qualifications Male, Excellent English both spoken and written • Very good computer skills • Strong Customer Orientation • Strong communication, listening & interpersonal skills • Flexibility & ability to work in a team • Self-confident with professional behavior & attitude • High sense of time management
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. careers@n2vrc.com
Website www.mubasher.info
No. of Employees More than 100
Sector Financial Management, Internet, Economy, Service
Profile Mubasher VAS is the fastest growing financial portal in the Middle East, serving thousands of daily visitors from the Arab region with daily updated news content, thousands of pages and many diversified tools. Our portal offers a broad variety of content, ranging from stock market data, financial news and Information and reports, to advanced analytical tools and highly interactive services.
