Tuesday 12 February 2013

Service Desk Specialist - Saudi Media House

Job Title     Service Desk Specialist
Languages     English "fluent"
Country     Egypt
Job Category    Computer, Computer Software, Information Technology
Job Type    Full Time
Description     To supervise and assist in the daily operation of the IT service desk, ensuring that a high quality service is provided to customers by all staff, rapid resolution or escalation of reported issues, and high levels of communication with customers.
Qualifications    Minimum 1 year experience in an IT service desk or technical support role.
Gender    Female
Education major     Computer Science
Experience    1 - 2 Years.  
Other Skills    -Excellent, Verbal communication and comprehension skills -Excellent, Customer service skills -Very Good, Ability to rapidly identify the nature and context of reported issues, approximate a solution, and appreciate the correct parties to involve to achieve a rapid resolution -Very Good, Persistence in resolving issues
Compensations    Salary + Insurance + Medical
Salary (L.E.)    2600 - 4500
Job Contact Info.    ITVACANCIESKSA@gmail.com

Website     http://www.alyaum.com
No. of Employees      More than 100
Sector     Media
Profile      Our mission: we proceed from the Saudi Media House Eastern region, we strive to provide integrated services and information products and distinct locally and externally to advanced technical and professional, our objectives and our national and our responsibility