Job Title Service Desk Specialist
Languages English "fluent"
Country Egypt
Job Category Computer, Computer Software, Information Technology
Job Type Full Time
Description To supervise and assist in the daily operation of the IT service desk, ensuring that a high quality service is provided to customers by all staff, rapid resolution or escalation of reported issues, and high levels of communication with customers.
Qualifications Minimum 1 year experience in an IT service desk or technical support role.
Gender Female
Education major Computer Science
Experience 1 - 2 Years.
Other Skills -Excellent, Verbal communication and comprehension skills -Excellent, Customer service skills -Very Good, Ability to rapidly identify the nature and context of reported issues, approximate a solution, and appreciate the correct parties to involve to achieve a rapid resolution -Very Good, Persistence in resolving issues
Compensations Salary + Insurance + Medical
Salary (L.E.) 2600 - 4500
Job Contact Info. ITVACANCIESKSA@gmail.com
Website http://www.alyaum.com
No. of Employees More than 100
Sector Media
Profile Our mission: we proceed from the Saudi Media House Eastern region, we strive to provide integrated services and information products and distinct locally and externally to advanced technical and professional, our objectives and our national and our responsibility
Languages English "fluent"
Country Egypt
Job Category Computer, Computer Software, Information Technology
Job Type Full Time
Description To supervise and assist in the daily operation of the IT service desk, ensuring that a high quality service is provided to customers by all staff, rapid resolution or escalation of reported issues, and high levels of communication with customers.
Qualifications Minimum 1 year experience in an IT service desk or technical support role.
Gender Female
Education major Computer Science
Experience 1 - 2 Years.
Other Skills -Excellent, Verbal communication and comprehension skills -Excellent, Customer service skills -Very Good, Ability to rapidly identify the nature and context of reported issues, approximate a solution, and appreciate the correct parties to involve to achieve a rapid resolution -Very Good, Persistence in resolving issues
Compensations Salary + Insurance + Medical
Salary (L.E.) 2600 - 4500
Job Contact Info. ITVACANCIESKSA@gmail.com
Website http://www.alyaum.com
No. of Employees More than 100
Sector Media
Profile Our mission: we proceed from the Saudi Media House Eastern region, we strive to provide integrated services and information products and distinct locally and externally to advanced technical and professional, our objectives and our national and our responsibility
