Sunday 17 February 2013

Call Center Agent - Metawee Group

Employer    Metawee Group
Job Title     Call Center Agent
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Description     1. answer calls professionally 2. respond to customer inquiries 3. research required information using available resources 4. handle and resolve customer complaints 5. provide customers with product and service information 6. enter customer information 7. process orders, forms and applications 8. identify and escalate priority issues 9. route calls to appropriate resource 10. follow up customer calls where necessary 11. complete call logs 12. produce call reports 
Qualifications    Excellent in English both Written & spoken, effective use of MS Office ( word,Excel,PowerPoint,Outlook), Excellent using Internet browsing, Excellent communication skills, Excellent organizational skills, Ability to work under pressure, Telephone protocol skills, Presentable.
Gender    Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments    Kindly, Send the resume with a recent photo and write the job title "Call Center Agent" in subject 
Job Contact Info.    jobs@metaweegroup.com

Company Name    Metawee Group
Website     www.facebook.com/metaweegroup
No. of Employees      From 50-100
Sector     Real Estate
Profile      Metawee Group was established in 1998 as a private Real Estate over the past 14 years to become one of the leading companies in that field. We specialized in housing units projects in new Cairo&New Damita. We aim to be the best in our field, So we search for a qualified team to share us our success.