Monday 18 February 2013

Online And Telesales Executive - Optimal Technology Solutions

Online And Telesales Executive is required for Optimal Technology Solutions.

OTS is a business platform for digital communication services operating in the MENA region based on four business lines (Messaging, Business Solutions, Mobile Apps and Digital Media).
The main responsibility of the job is:

• Sell, cross and up sell products to potential customers.
• Maximize opportunity of call by either selling products to customer, making
• Appointment for recall or transfer calls when call is not sales related.
• Prepare customer for installation of products sold.
• Interact regularly with other departments to assure full understanding of sales Process
• Create correct logging of customer contact and customer orders.
• Maintain records of customers in their database or files.
• Handle customer questions or problems.
• Need to look up certain customers to send out company profile or promotional letters.
• Need to overcome certain objections from customers, including high prices or favoritism toward a competitive product.
• Need to write sales reports for his/her manager or record sales on CRM.
• Supporting sales team as a telemarketer or sales support when needed.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Performing day-to-day administrative tasks such as: maintaining information files, maintaining records & reports on CRM fill out business forms or processing orders for merchandises.

General requirements:

• 1 to 2 years experience required in the telesales industry
• V. Good English

If you are interested, Kindly send your CV on jobs@otsdc.com, mentioning in the job title "Telesales".