Employer LINKdotNET
Job Title Telesales Representative
Languages Very good spoken & written English & Arabic
Country Egypt
Job Category Sales
Job Type Full Time
Description —Handle inbound calls to provide the customer with a full info about ADSL services. —Inform customers with all required information about DSL offers, promotions and other products —Recommend the right choice for the customer from all variables (Speed, Routers, IPs and payment options) —Arrange appointments for collection during retention process in order to decrease time —Handle pending, cancellation and referral accounts to maximize revenues. Handle customers inquiries and redirect the call to the right department if needed in order to save time —Adjust and modify contracts due to changes made and customer requests —Communicate with other teams in order to accelerate process and solve problems —Assist colleagues at their inquiries in order to decrease mistakes and save time —Manage customers accounts, keep records of customer interactions and transactions, record details of inquiries & comments and coordinate with internal departments —Analyze the team achievement of pending deals in order to ensure the appropriate success rates. —Report the number of incoming calls for the whole team either daily, weekly or monthly to inbound sales manager in order to know the number of handled calls. —Update competitors offers sheet to benchmark —Train new comers on Governmental accounts and come back project
Qualifications Bachelor Degree in Commerce or any other related field.
Gender Any
Experience 1 - 2 Years.
Other Skills Very good spoken & written English & Arabic, Excellent communication & Sales skills, Ability to work well under pressure, Ability and willingness to improve current knowledge and skills, Fast learning and adaptive, & Self-motivated
Compensations All Applicants must be resident in CAIRO.
Salary (L.E.) 1500 - 2500
Comments All Applicants must be resident in CAIRO.
Job Contact Info. Mrs. Amina El Hamawi amchamcvs@mail.link.net
Company Name LINKdotNET
Website www.link.net
No. of Employees More than 100
Sector Internet, Information Technology
Profile LINKdotNET, the leading Internet Service and Solutions Provider, is a subsidiary of Orascom Telecom Holding Company, the largest integrated telecommunications services provider in the region. LINKdotNET has regional offices in Dubai, UAE; Riyadh, KSA and Islamabad, Pakistan and employs more than 1000 consultants, web developers and support staff in Egypt and the region to deliver world class Internet and e-solutions to its users and clients. The company has won several awards and earned a variety of certifications in Internet-related fields. LINKdotNET has the following subsidiaries: LINK Development In 1996 LINK Development emerged, as a subsidiary of LINKdotNET. It has achieved ISO 9001:2000 and CMMI level3 Certification, complementing the company's current standing as a world-class provider of e-solutions to leading businesses and Government, with particular focus on portals and intranets, e-commerce, EAI, CRM implementations and e-branding in Egypt, Europe, Middle East, and Africa. LINKonLINE Founded in 2002 LINKonLINE owns, manages and develops a wide range of portals serving different customer needs in different sectors. Since its inception LINKonLINE has been the leader in providing online services and online content in Egypt, Middle East and North Africa. Connect Ads Connect Ads is the region's leader in digital advertising, offering media planning and buying services, as well as creative consultancy and execution. Our services are based on the latest technologies, and are according to international standards and guidelines.
Job Title Telesales Representative
Languages Very good spoken & written English & Arabic
Country Egypt
Job Category Sales
Job Type Full Time
Description —Handle inbound calls to provide the customer with a full info about ADSL services. —Inform customers with all required information about DSL offers, promotions and other products —Recommend the right choice for the customer from all variables (Speed, Routers, IPs and payment options) —Arrange appointments for collection during retention process in order to decrease time —Handle pending, cancellation and referral accounts to maximize revenues. Handle customers inquiries and redirect the call to the right department if needed in order to save time —Adjust and modify contracts due to changes made and customer requests —Communicate with other teams in order to accelerate process and solve problems —Assist colleagues at their inquiries in order to decrease mistakes and save time —Manage customers accounts, keep records of customer interactions and transactions, record details of inquiries & comments and coordinate with internal departments —Analyze the team achievement of pending deals in order to ensure the appropriate success rates. —Report the number of incoming calls for the whole team either daily, weekly or monthly to inbound sales manager in order to know the number of handled calls. —Update competitors offers sheet to benchmark —Train new comers on Governmental accounts and come back project
Qualifications Bachelor Degree in Commerce or any other related field.
Gender Any
Experience 1 - 2 Years.
Other Skills Very good spoken & written English & Arabic, Excellent communication & Sales skills, Ability to work well under pressure, Ability and willingness to improve current knowledge and skills, Fast learning and adaptive, & Self-motivated
Compensations All Applicants must be resident in CAIRO.
Salary (L.E.) 1500 - 2500
Comments All Applicants must be resident in CAIRO.
Job Contact Info. Mrs. Amina El Hamawi amchamcvs@mail.link.net
Company Name LINKdotNET
Website www.link.net
No. of Employees More than 100
Sector Internet, Information Technology
Profile LINKdotNET, the leading Internet Service and Solutions Provider, is a subsidiary of Orascom Telecom Holding Company, the largest integrated telecommunications services provider in the region. LINKdotNET has regional offices in Dubai, UAE; Riyadh, KSA and Islamabad, Pakistan and employs more than 1000 consultants, web developers and support staff in Egypt and the region to deliver world class Internet and e-solutions to its users and clients. The company has won several awards and earned a variety of certifications in Internet-related fields. LINKdotNET has the following subsidiaries: LINK Development In 1996 LINK Development emerged, as a subsidiary of LINKdotNET. It has achieved ISO 9001:2000 and CMMI level3 Certification, complementing the company's current standing as a world-class provider of e-solutions to leading businesses and Government, with particular focus on portals and intranets, e-commerce, EAI, CRM implementations and e-branding in Egypt, Europe, Middle East, and Africa. LINKonLINE Founded in 2002 LINKonLINE owns, manages and develops a wide range of portals serving different customer needs in different sectors. Since its inception LINKonLINE has been the leader in providing online services and online content in Egypt, Middle East and North Africa. Connect Ads Connect Ads is the region's leader in digital advertising, offering media planning and buying services, as well as creative consultancy and execution. Our services are based on the latest technologies, and are according to international standards and guidelines.
