Saturday, 13 April 2013

Call Center Agent - Interact Computer Stores

Employer    Interact Computer Stores
Job Title     Call Center Agent
Languages     Fluent English spoken and written
Country     Egypt
Job Category    Call Center, Customer Service, Telemarketing
Job Type    Full Time
Description     1-Contact businesses or private individuals by telephone in order to solicit sales for goods or services. 2- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service. 3- Explain products or services and prices, and answer questions from customers. 4- Obtain customer information such as name, address, and payment method, and enter orders into computers. 5- Record names, addresses, purchases, and reactions of prospects contacted. 6- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. 7- Adjust sales scripts to better target the needs and interests of specific individuals. 8- Answer telephone calls from potential customers who have been solicited through advertisements. 9 -Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. 10- Maintain records of contacts, accounts, and orders. 11- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations. 12- Conduct client or market surveys in order to obtain information about potential customers.
Qualifications    Bachelor degree in any discipline. Fluency in the English Language Presentable, Attention to details, excellent communication and organizational skills. Knowledge of Microsoft Office and telephone protocol. Active listening: Giving full attention to what other people are saying. Pleasant personality with good interpersonal skills. Punctuality in time. A sound Knowledge of telephone etiquette.
Gender    Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments    Kindly mention the job title (Call Centre Agent) in the subject of your e-mail and the job code
Job Contact Info.    HR@interact.com.eg

Company Name    Interact Computer Stores
Website     www.interactegypt.com
No. of Employees      More than 100
Sector     Information Technology
Profile      INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge communication technology across wide applications spectrum in both system integration and communication. Today, our expertise in data communication system integration based applications, has enabled INTERACT to work closely with leading manufacturers and developers in these fields to add value to a wide range of hardware and software products. INTERACT is enabling customers to create competitive advantage by transforming the business of networking through securing networks against increasingly frequent and sophisticated attacks, and providing secure access to remote recourses for customers.