Job Title Digital Ad. Customer Service Specialist
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Act as a liaison between customers and suppliers to resolve customer service concerns that are in line with outrageous service Provide exceptional customer service to internal and external customers through a focus on quality and timeliness of resolution for a designated product segment Initiate quality improvement strategies and projects to minimize the number of customer service concerns that are reported; collaborate with other internal departments as needed Drive supplier performance through the use of escalation and contract enforcement to meet performance benchmarks for the timeliness of resolution for customer concerns
Qualifications 2+ years of solid experience in the same field • Previous customer service experience strongly preferred • Demonstrated ability to provide strategic resolutions that are prompt and logical • Self-motivated to set goals and achieve results • Ability to use systems and technology to multi-task, manage time and create efficiencies • Proven track record of strong written and verbal communication skills • Assertive and strong willed – not easily intimidated • Sense of urgency to handle situations with priority.
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments A leading Media group in the market is looking for Hiring a Digital Ad. Customer Service Specialist Kindly send your CV 1to ngcareers@hotmail.com , as well specifying the job title in the email subject.
No. of Employees More than 100
Sector Journalism
Profile A subsidiary of a national Group. contain different
Country Egypt
Job Category Customer Service
Job Type Full Time
Description Act as a liaison between customers and suppliers to resolve customer service concerns that are in line with outrageous service Provide exceptional customer service to internal and external customers through a focus on quality and timeliness of resolution for a designated product segment Initiate quality improvement strategies and projects to minimize the number of customer service concerns that are reported; collaborate with other internal departments as needed Drive supplier performance through the use of escalation and contract enforcement to meet performance benchmarks for the timeliness of resolution for customer concerns
Qualifications 2+ years of solid experience in the same field • Previous customer service experience strongly preferred • Demonstrated ability to provide strategic resolutions that are prompt and logical • Self-motivated to set goals and achieve results • Ability to use systems and technology to multi-task, manage time and create efficiencies • Proven track record of strong written and verbal communication skills • Assertive and strong willed – not easily intimidated • Sense of urgency to handle situations with priority.
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Comments A leading Media group in the market is looking for Hiring a Digital Ad. Customer Service Specialist Kindly send your CV 1to ngcareers@hotmail.com , as well specifying the job title in the email subject.
No. of Employees More than 100
Sector Journalism
Profile A subsidiary of a national Group. contain different
