Customer Inquiry Advisor Jobs in Egypt and careers in DHL vacancies cairo 2013
Employer DHL
Job Title Customer Inquiry Advisor
Country Egypt
Job Category Call Center
Job Type Full Time
Customer Inquiry Advisor Jobs in Egypt Description Role Purpose: The Customer Inquiry advisor is responsible for answering customer calls and inquiries ensure customers bookings are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible in helping to achieve revenue targets through effectively promoting and selling DHLs products and value added services. Main Responsibilities: Record customer bookings Provide customers with accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries Promote and sell DHLs value-added services such as Insurance, Import Express and TDD Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Adhere to existing Customer Service procedures as outlined in the department manuals
Customer Inquiry Advisor Jobs in Egypt Qualifications Skills/ Qualifications: Excellent English written & spoken. Very good computer skills. 0-2 years of experience in area of responsibility. Customer Service Oriented. Excellent Communication and Problem Solving Skills. Egyptian nationality is a must.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Interested candidates please apply on www.dhlegypt.com before June 18th,2013.
Company Name DHL
Website www.dhlegypt.com
No. of Employees More than 100
Sector Service, Shipping
Profile DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. DHL’s international network links more than 220 countries and territories worldwide. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customer’s expectations.
Employer DHL
Job Title Customer Inquiry Advisor
Country Egypt
Job Category Call Center
Job Type Full Time
Customer Inquiry Advisor Jobs in Egypt Description Role Purpose: The Customer Inquiry advisor is responsible for answering customer calls and inquiries ensure customers bookings are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible in helping to achieve revenue targets through effectively promoting and selling DHLs products and value added services. Main Responsibilities: Record customer bookings Provide customers with accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries Promote and sell DHLs value-added services such as Insurance, Import Express and TDD Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Adhere to existing Customer Service procedures as outlined in the department manuals
Customer Inquiry Advisor Jobs in Egypt Qualifications Skills/ Qualifications: Excellent English written & spoken. Very good computer skills. 0-2 years of experience in area of responsibility. Customer Service Oriented. Excellent Communication and Problem Solving Skills. Egyptian nationality is a must.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Interested candidates please apply on www.dhlegypt.com before June 18th,2013.
Company Name DHL
Website www.dhlegypt.com
No. of Employees More than 100
Sector Service, Shipping
Profile DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. DHL’s international network links more than 220 countries and territories worldwide. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customer’s expectations.
