Customer Service Representative Jobs in Egypt and careers in APL Egypt LLC vacancies in cairo 2013
Employer APL Egypt LLC
Job Title Customer Service Representative (Sokhna Branch)
Languages Fluent English
Country Egypt
Job Category Shipping
Job Type Full Time
Customer Service Representative Jobs in Egypt Description —Provide timely coding clean-up for all import B/Ls and create CAP codes. —Processing/release of error free delivery orders to the customers. —Interface with other APL locations to resolve customer related issues. —Interface with customs authority to resolve communication errors. —Ensure authenticity of documents, strictly adhere to company policies and guidelines in order to mitigate exposure to claims. —Process Diversion/DIT request upon receipt from Customers. —Follow-up on delinquent containers. —Follow-up on delayed containers on shippers custody. —Preparation of local invoicing for all local collections. —Problem solving and interface with other locations for customer related matters. —Promote E-Commerce to Customers. —Ensure all proper process of re-shipment and short shipment followed strictly. —Ensure timely arrival notification to customers prior to vessel arrival. —Timely processing of transshipment Bill of entries through Port & Customs. —Coordination/completion of two sector shipments. —Mange all amendments in coordination with APL locations, customers and customs authorities. —Collection of third country payment settlements. —Maintain quality & efficiency of service delivery activities through process management. —Accountable to meet commitments made to customers/customs/port authorities.
Customer Service Representative Jobs in Egypt Qualifications •Shipping industry knowledge. •Communication skills & Computer Literate. •Thorough knowledge of local/international shipping rules/regulations.
Gender Male
Experience 1 - 2 Years.
Other Skills •Strong analytical skills. •Can work under pressure. •Good initiative. •Strong communication and inter-personal relationship.
Compensations •Family medical insurance. •Life insurance coverage & retirement plan. •Talent development program & succession planning.
Salary (L.E.) Negotiable
Comments Notice period preferred to be 1 6month
Job Contact Info. HR_Egypt@apl.com
Company Name APL Egypt LLC
Website www.apl.com www.apllogistics.com www.nol.com.sg
No. of Employees From 50-100
Sector Shipping
Profile NOL Group APL is a wholly owned subsidiary of Singapore-based Neptune Orient Lines, a global transportation and logistics company engaged in shipping and related businesses. We help customers grow their business – whether that is venturing into new territories, exploring new business opportunities, or growing in already developed markets. With more than 150 years’ experience, APL has the knowledge and the expertise to help you negotiate the increasingly complex and ever-changing global marketplace. APL Egypt APL Egypt was established on 1 April 2008 and represents the interests of Liner, Logistics & Port business units with a footprint of five offices located in each of the major international container ports in the country. The Cairo office is the organization’s country commercial nerve centre. At APL Egypt our sales, customer support and operations teams understand local market conditions and can provide expert advice to help you make the most of business opportunities. And if you’re thinking of tapping into new markets, you will often discover that we are already there to help pave the way for you. After all, APL has a strong tradition as a pioneer, being one of the first carriers to move into emerging markets, such as Vietnam, India and China. APL’s local know-how and networks will help you leverage emerging opportunities. Our commitment to meeting your needs extends to ensuring that we comply with all standards for security, safety, regulatory and environmental requirements, giving you peace of mind. We are uniquely positioned to offer innovative, customized supply chain solutions because of our deep roots and the relationships we've developed. We enable you to make informed decisions, reacting quickly to volatile market demands. Today, we offer a scale of container transportation solutions that few can match: * Seamless global connectivity * Highly competitive transit times * Industry-leading schedule reliability * Extensive intermodal network to facilitate inland reach * Two state-of-the-art intermodal terminals in the US West Coast * Priority access to strategic Asian terminals * Comprehensive fleet of vessels and modern equipment * Integrated supply chain solutions with APL Logistics * Excellent customer service widely recognized in the industry * Vertical expertise who understand your special shipping needs * Over 4,000 committed staff in 200 offices We are APL Egypt….Moving Business Forward.
Employer APL Egypt LLC
Job Title Customer Service Representative (Sokhna Branch)
Languages Fluent English
Country Egypt
Job Category Shipping
Job Type Full Time
Customer Service Representative Jobs in Egypt Description —Provide timely coding clean-up for all import B/Ls and create CAP codes. —Processing/release of error free delivery orders to the customers. —Interface with other APL locations to resolve customer related issues. —Interface with customs authority to resolve communication errors. —Ensure authenticity of documents, strictly adhere to company policies and guidelines in order to mitigate exposure to claims. —Process Diversion/DIT request upon receipt from Customers. —Follow-up on delinquent containers. —Follow-up on delayed containers on shippers custody. —Preparation of local invoicing for all local collections. —Problem solving and interface with other locations for customer related matters. —Promote E-Commerce to Customers. —Ensure all proper process of re-shipment and short shipment followed strictly. —Ensure timely arrival notification to customers prior to vessel arrival. —Timely processing of transshipment Bill of entries through Port & Customs. —Coordination/completion of two sector shipments. —Mange all amendments in coordination with APL locations, customers and customs authorities. —Collection of third country payment settlements. —Maintain quality & efficiency of service delivery activities through process management. —Accountable to meet commitments made to customers/customs/port authorities.
Customer Service Representative Jobs in Egypt Qualifications •Shipping industry knowledge. •Communication skills & Computer Literate. •Thorough knowledge of local/international shipping rules/regulations.
Gender Male
Experience 1 - 2 Years.
Other Skills •Strong analytical skills. •Can work under pressure. •Good initiative. •Strong communication and inter-personal relationship.
Compensations •Family medical insurance. •Life insurance coverage & retirement plan. •Talent development program & succession planning.
Salary (L.E.) Negotiable
Comments Notice period preferred to be 1 6month
Job Contact Info. HR_Egypt@apl.com
Company Name APL Egypt LLC
Website www.apl.com www.apllogistics.com www.nol.com.sg
No. of Employees From 50-100
Sector Shipping
Profile NOL Group APL is a wholly owned subsidiary of Singapore-based Neptune Orient Lines, a global transportation and logistics company engaged in shipping and related businesses. We help customers grow their business – whether that is venturing into new territories, exploring new business opportunities, or growing in already developed markets. With more than 150 years’ experience, APL has the knowledge and the expertise to help you negotiate the increasingly complex and ever-changing global marketplace. APL Egypt APL Egypt was established on 1 April 2008 and represents the interests of Liner, Logistics & Port business units with a footprint of five offices located in each of the major international container ports in the country. The Cairo office is the organization’s country commercial nerve centre. At APL Egypt our sales, customer support and operations teams understand local market conditions and can provide expert advice to help you make the most of business opportunities. And if you’re thinking of tapping into new markets, you will often discover that we are already there to help pave the way for you. After all, APL has a strong tradition as a pioneer, being one of the first carriers to move into emerging markets, such as Vietnam, India and China. APL’s local know-how and networks will help you leverage emerging opportunities. Our commitment to meeting your needs extends to ensuring that we comply with all standards for security, safety, regulatory and environmental requirements, giving you peace of mind. We are uniquely positioned to offer innovative, customized supply chain solutions because of our deep roots and the relationships we've developed. We enable you to make informed decisions, reacting quickly to volatile market demands. Today, we offer a scale of container transportation solutions that few can match: * Seamless global connectivity * Highly competitive transit times * Industry-leading schedule reliability * Extensive intermodal network to facilitate inland reach * Two state-of-the-art intermodal terminals in the US West Coast * Priority access to strategic Asian terminals * Comprehensive fleet of vessels and modern equipment * Integrated supply chain solutions with APL Logistics * Excellent customer service widely recognized in the industry * Vertical expertise who understand your special shipping needs * Over 4,000 committed staff in 200 offices We are APL Egypt….Moving Business Forward.
