Help Desk Engineer jobs in Egypt and careers in E - finance vacancies cairo 2013
Employer E - finance
Job Title Senior Help Desk Engineer
Languages Arabic and English
Country Egypt
Job Category Information Technology
Job Type Full Time
Help Desk Engineer jobs in Egypt Description Provide users with the right solution and highlight the products benefits — Adhere to the SLA between first line of support team and customer. — Adhere to the SLA between Helpdesk Support team and the first line of support. — Report on every activity. — Help end-users in the setup Microsoft and CISCO products in response to the trouble tickets assigned by the first line of support. — Troubleshoot and resolve end users problems remotely. — Escalate and communicate users problems to the 3rd line of support. — Contribute in the testing and training of the new products and patching level in order to support them. — Train the first line of support team on the new products to the extent that helps them delivers their role as a first line of support. — Prepare hardware and software inventory and update our inventory sheet. — Maintain and administer computer networks and related computing environments including computer hardware, systems software. — Ability to work in shift basis
Help Desk Engineer jobs in Egypt Qualifications Bachelor’s degree in Computer Science, Computer Engineering and other related degree. • MCSA • General applications operational skills (troubleshooting, scripting) is mandatory • Interpersonal organization. • Dedication, sense of ownership. • Ability to work in teams. • Excellent oral and written communication skills. • Must be team oriented. • Must have technical support experience via the phone and via direct customer facing. • Must have systems support experience, preferably in a large production environment • Experience in working with professionals from other cultures • Excellent spoken and written English
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Qualified 1Candidates 1to 1send 1their 1resume 1quoting 1the 1job 1title 1in 1message 1subject 1to: career@efinance.com.eg
Job Contact Info. career@efinance.com.eg
Company Name E - finance
Website www.efinance.com.eg
No. of Employees More than 100
Sector Secretarial Work, Telecommunications, Operations, Procurement, Software Engineering, System Analyst, Receptionist, Web Development, Information Technology, Finance, Accounting, Banking, Human Resources, Network Administrator, Office Manager / Executive Secretary, Public Relation, Purchasing, Quality Assurance, Quality Control, Sales
Profile Operating in Egypt, e-finance provides state of the art electronic payment solutions to the government and public sector in a secure environment according to the national and international security standards. Powered by our professional experts with long years of experience in banking, e-payment, technical and project management we currently provide end-to-end e-payment connectivity for the Ministry of Finance and government entities.
Employer E - finance
Job Title Senior Help Desk Engineer
Languages Arabic and English
Country Egypt
Job Category Information Technology
Job Type Full Time
Help Desk Engineer jobs in Egypt Description Provide users with the right solution and highlight the products benefits — Adhere to the SLA between first line of support team and customer. — Adhere to the SLA between Helpdesk Support team and the first line of support. — Report on every activity. — Help end-users in the setup Microsoft and CISCO products in response to the trouble tickets assigned by the first line of support. — Troubleshoot and resolve end users problems remotely. — Escalate and communicate users problems to the 3rd line of support. — Contribute in the testing and training of the new products and patching level in order to support them. — Train the first line of support team on the new products to the extent that helps them delivers their role as a first line of support. — Prepare hardware and software inventory and update our inventory sheet. — Maintain and administer computer networks and related computing environments including computer hardware, systems software. — Ability to work in shift basis
Help Desk Engineer jobs in Egypt Qualifications Bachelor’s degree in Computer Science, Computer Engineering and other related degree. • MCSA • General applications operational skills (troubleshooting, scripting) is mandatory • Interpersonal organization. • Dedication, sense of ownership. • Ability to work in teams. • Excellent oral and written communication skills. • Must be team oriented. • Must have technical support experience via the phone and via direct customer facing. • Must have systems support experience, preferably in a large production environment • Experience in working with professionals from other cultures • Excellent spoken and written English
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Qualified 1Candidates 1to 1send 1their 1resume 1quoting 1the 1job 1title 1in 1message 1subject 1to: career@efinance.com.eg
Job Contact Info. career@efinance.com.eg
Company Name E - finance
Website www.efinance.com.eg
No. of Employees More than 100
Sector Secretarial Work, Telecommunications, Operations, Procurement, Software Engineering, System Analyst, Receptionist, Web Development, Information Technology, Finance, Accounting, Banking, Human Resources, Network Administrator, Office Manager / Executive Secretary, Public Relation, Purchasing, Quality Assurance, Quality Control, Sales
Profile Operating in Egypt, e-finance provides state of the art electronic payment solutions to the government and public sector in a secure environment according to the national and international security standards. Powered by our professional experts with long years of experience in banking, e-payment, technical and project management we currently provide end-to-end e-payment connectivity for the Ministry of Finance and government entities.
