Employer Trans IT
Job Title Call Center Representative
Languages Arabic and English
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Support and provide superior service via phones, e-mails and faxes as a receiver and caller —Use questioning and listening skills that support effective telephone communication. —Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. —Understand the impact of attitude in handling calls professionally —Effectively deal with job stress, angry callers, and upset customers —Use the most appropriate way to communicate with different behavior types on the telephone. —Apply the elements of building positive rapport with different types of customers over the phone. —Apply the proper telephone etiquette to satisfy various customer situations. —Apply appropriate actions to effectively control a telephone call. —Identify voice skills and how to enhance a good telephone presentation. —Meets commitments to customers —Display Time flexibility towards shifts as per work floor requirements.
Qualifications Bachelor’s Degree is a must •1-2 years experience in the related field.
Gender Any
Experience 1 - 2 Years.
Other Skills high communication skills
Compensations very good
Salary (L.E.) 1500 - 2500
Comments applications should be received within one week
Job Contact Info. aabdelaal32@yahoo.com
Job Title Call Center Representative
Languages Arabic and English
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Support and provide superior service via phones, e-mails and faxes as a receiver and caller —Use questioning and listening skills that support effective telephone communication. —Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. —Understand the impact of attitude in handling calls professionally —Effectively deal with job stress, angry callers, and upset customers —Use the most appropriate way to communicate with different behavior types on the telephone. —Apply the elements of building positive rapport with different types of customers over the phone. —Apply the proper telephone etiquette to satisfy various customer situations. —Apply appropriate actions to effectively control a telephone call. —Identify voice skills and how to enhance a good telephone presentation. —Meets commitments to customers —Display Time flexibility towards shifts as per work floor requirements.
Qualifications Bachelor’s Degree is a must •1-2 years experience in the related field.
Gender Any
Experience 1 - 2 Years.
Other Skills high communication skills
Compensations very good
Salary (L.E.) 1500 - 2500
Comments applications should be received within one week
Job Contact Info. aabdelaal32@yahoo.com
