Saturday 12 October 2013

Technical Support Engineer Jobs in Alexandria

Employer    Advanced Computer Technology - ACT
Job Title     Technical Support Engineer (Alexandria)
Country     Egypt
Job Category    Computer Hardware, Electrical Engineering, Electronics
Job Type    Full Time
Description     —Providing Technical Support for computer H/W products lines (Desktops, Workstations, Notebooks & Printing systems) with adequate level of service, starting from installation, configuration, troubleshooting & Installing,maintenance As follows: Installing Windows, drivers and maintaining and troubleshooting variable types. Performing full diagnose, applications, while preparing them in the workshop. Bios update and Firmware upgrade. —Following up standards, diagrams and written instructions to repair a fault or set up a system, while conducting appropriate procedural documentation, as per quality standards. —Maintaining high level of customer satisfaction that aims to meet and/or exceed customer needs.
Qualifications    •Bachelor Degree in Communication& Electronics Engineering, Electrical Engineering or Equivalent. •Minimum 1 - 2 years of working in the same or relevant field (Hardware Maintenance)is a must. •Excellent command of English. •Good Knowledge about Servers (Towers and/or Blades) & Storage “Hands on will be preferred”. •Good Knowledge of MCITP (certification is preferred). •Very Good Time management, Communication, Presentation, Problem Solving & Analytical Skills. •Ability to work under pressure and meet deadlines while handling multi tasks at a time.• Candidate must be Resident in Alexandria.
Gender    Male
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable
Comments    •The candidate must be resident in Alexandria. •Please write Technical Support Engineer – Alex in the e-mail subject line, otherwise we will not be able to check your CV.
Job Contact Info.    Ibrahim El Kady - HR Specialist/ hr@act-eg.com