Software Support Engineer Jobs In Egypt And Career In Vacancies In Cairo 2013
Job Responsibilities :
•Provide support via phone, web-based chat, and email to our resellers and customers by analyzing, researching, and troubleshooting reported issues
•Document cases from inception until closure
•Assist with creating writing pieces such as Knowledge Base articles
•Consult and develop effective relationships with our client
•Test web based software
JOB REQUIREMENTS :
•Bachelor’s degree in computer since or engineering
•Minimum of 1 year development and support experience in which the largest part of that time has been spent delivering web applications.
•.NET: Knowledge of ASP.NET , C#, HTML, JavaScript, SQL, and XML
•JAVA: Knowledge of SQL, Tomcat Apache, HTML, JavaScript, Ajax, CSS, Servlet, JSP, JSF
•Communicate effectively in person, on the phone, and electronically while maintaining professionalism
•Quickly and accurately determine the cause of a complex problem
•Think with a clear mind and originate clever and useful solutions
•Proficiency with troubleshooting
•Must be a team player"
If you are interested please send your CV to recruitment@imi-intl.com
