Employer Wasla Contact Center
Job Title IT Sales Engineer
Languages Excellent in English
Country Egypt
Job Category Engineering, Sales
Job Type Full Time
Description — searching for new clients who might benefit from company products or services and maximizing client potential in designated regions. — developing long-term relationships with clients through managing and interpreting their requirements. — persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery. — negotiating tender and contract terms and conditions to meet both client and company needs. — calculating client quotations and administering client accounts. — providing pre-sales technical assistance and product education, and after-sales support services. — analyzing costs and sales. — preparing reports for head office; — meeting regular sales targets and coordinating sales projects. — supporting marketing activities by attending trade shows, conferences and other marketing events. — making technical presentations and demonstrating how a product meets client needs. — liaising with other members of the sales team and other technical experts. — helping in the design of custom-made products. — providing training and producing support material for other members of the sales team.
Qualifications • Graduated from engineering faculties and institutes. • 5 years of experience at least in IT domain (software). • Excellence in English. • Excellence Communication skills . • Presentable. • Have a Business ethics. • Cairo residents . • Able to travel to France and Middle east .
Gender Male
Education major Engineering
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Info. ahmed.dewedar@wasla.com
Company Name Wasla Contact Center
Website www.wasla.com
No. of Employees More than 100
Sector Customer Service
Profile Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.
Job Title IT Sales Engineer
Languages Excellent in English
Country Egypt
Job Category Engineering, Sales
Job Type Full Time
Description — searching for new clients who might benefit from company products or services and maximizing client potential in designated regions. — developing long-term relationships with clients through managing and interpreting their requirements. — persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery. — negotiating tender and contract terms and conditions to meet both client and company needs. — calculating client quotations and administering client accounts. — providing pre-sales technical assistance and product education, and after-sales support services. — analyzing costs and sales. — preparing reports for head office; — meeting regular sales targets and coordinating sales projects. — supporting marketing activities by attending trade shows, conferences and other marketing events. — making technical presentations and demonstrating how a product meets client needs. — liaising with other members of the sales team and other technical experts. — helping in the design of custom-made products. — providing training and producing support material for other members of the sales team.
Qualifications • Graduated from engineering faculties and institutes. • 5 years of experience at least in IT domain (software). • Excellence in English. • Excellence Communication skills . • Presentable. • Have a Business ethics. • Cairo residents . • Able to travel to France and Middle east .
Gender Male
Education major Engineering
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Info. ahmed.dewedar@wasla.com
Company Name Wasla Contact Center
Website www.wasla.com
No. of Employees More than 100
Sector Customer Service
Profile Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.
