Friday 8 March 2013

Fresh Graduates Customer Service Agent

Job Title     Customer Service Agent
Languages     Arabic, French and English
Country     Egypt
Job Category    Customer Service, Data Entry
Job Type    Full Time
Description     1-Receives customers and help them fill in the visas application forms if needed 2-Make sure the applicant have the required document for visa issue 3-receive the document and order it in the right order with the intranet 4-Answer customers inquires 5-Translation application documents 6-Keep customers information confidential 7-Other tasks as required
Qualifications    1-Skill in establishing and maintaining effective and good relationship with customers. 2-Self-motivated, patient and professional 3-Strong sense of customer-focus and responsibility; capable to work under pressure 4-Must be able to communicate verbally in a friendly and professional manner with team members Superior written communication skills required 5-Excellent written and spoken English are a necessity 6-Careful and fast-learning 7-Excellent computer skills in Excel, Word 8-Knowledge of customer service techniques and principle 9-University degree in assurance 10-Fresh graduates accepted 11-Skill of communication in both English and French
Gender    Any
Experience    0 – New Graduate Years.
Salary (L.E.)    Negotiable
Job Contact Info.    Interested Candidates can send their CV to Mona.mohammed@tlscontact.com CV without subject and personal photo will be disregarded

No. of Employees      From 10-50
Sector     Customer Service, Data Entry
Profile      We are a customer service provider company Working as outsourcing for embassies and consulates