Call Center Representative / Fresh Graduates Jobs In Egypt And Career In Etisal International Vacancies In Cairo 2013
Date Posted 19-09-2013
About the Job
0-2 Yrs Exp
1. Answer phones and respond to customer requests.
2. Provide customers with product and service information.
3. Transfer customer calls to appropriate staff.
4. Follow-up on customer inquires not immediately resolved.
5. Complete call logs and reports.
6. Recommend process improvements.
7. Other duties as assigned.
Qualifications
1- Bachelor degree “GRADUATE ".
2- Excellent in English.
3- Self motivated and self confident.
4- Can communicate good with people.
5- Military Service Status (Postponed, Exempted or Complete).
Company Profile
Etisal was founded in 2003 as a new member of Riadaa Group to be the call center arm of the group. Riadaa group was founded in 1998 as an operation and services company with 280 employees and grew into 4 companies (Riadaa Marketing & Operations, Riadaa Security Services, Etisal International and Hands-On).
Etisal International not only operates with the latest technology, but also with the most qualified employees and professionals and implements optimized processes for its clients’ satisfaction. We are always concerned about quality, value of time and professional services
Etisal focuses on quality led to the establishment of an ISO 9001 system and the beginning of implementing a COPC compliant operation.
Etisal has 2 facilities :
Saudi Arabia Facility.
- Serves Saudi Arabia and GCC region.
Egypt Facility.
- Serving the Egyptian Market as well as an Offshore OSP for USA and Europe.
Etisal has vast experience in call center outsourcing for diversified multinational and large private and governmental organizations.
Etisal technology depends on CISCO IP telephony systems. Redundancy and security measures are built in the system design to ensure continuity of business.
It is our commitment to quality and adding value that distinguishes Etisal.
Call Center Representative / Fresh Graduates For Etisal International 2013
