Friday, 27 September 2013

IT Helpdesk For BDO Esnad

Employer    BDO Esnad
Job Title     IT Helpdesk
Country     Egypt 
Job Category    Information Technology
Job Type    Full Time
Description     First Line Support For the Users . Answer Staff Questions in person via phone and email on all company supported applications. troubleshoot desktops , laptops , IP phones , printers & network problem. Perform Hardware & Software installations . Administrating the AD , Domain controllers , file servers , Exchange . ISA server Administration . Terminal Server Administration . Respond to users tickets & Requests . Make Sure to follow IT process & the COPC guidelines .
Qualifications    Technical Skills , Microsoft windows XP , Vista & Win 7 Windows Server 2003 , 2008 Office 2003 , 2007 LAN , WAN troubleshooting . Good analytically skills for troubleshooting various applications . Antivirus & antispyware software awareness . A working knowledge with switches , routers & firewalls . A working Knowledge with AD , DNS , DHCP. A working knowledge with ISA , Exchange Servers . A working knowledge with Microsoft infrastructure . understanding of network , voice security fundamentals BSC of engineering or Computer Science . CCNA
Gender    Male
Education major     Computer Science
Experience    1 - 2 Years.
Other Skills    Working Under Pressure Multi task Responsibility . Good Team Player clear communication . Quick learner .
Compensations    as per company policies
Salary (L.E.)    1500 - 2500
Job Contact Info.    Calibers@bdoesnad.com