Employer Advanced Computer Technology - ACT
Job Title Technical Support Engineer (Alexandria)
Country Egypt
Job Category Computer Hardware, Electrical Engineering, Electronics
Job Type Full Time
Description —Providing Technical Support for computer H/W products lines (Desktops, Workstations, Notebooks & Printing systems) with adequate level of service, starting from installation, configuration, troubleshooting & Installing,maintenance As follows: Installing Windows, drivers andmaintaining and troubleshooting variable types. Performing full diagnose,applications, while preparing them in the workshop. Bios update and Firmware upgrade. —Following up standards, diagrams and written instructions to repair a fault or set up a system, while conducting appropriate procedural documentation, as per quality standards. —Maintaining high level of customer satisfaction that aims to meet and/or exceed customer needs.
Qualifications •Bachelor Degree in Communication Engineering, Computer Science or Equivalent. •Minimum 2 years of working in the same or relevant field (Information System). •Excellent command of English. •Good Knowledge about Servers (Towers and/or Blades) & Storage “Hands on will be preferred”. •Good Knowledge of MCITP (certification is preferred). •Very Good Time management, Communication, Presentation, Problem Solving & Analytical Skills. •Ability to work under pressure and meet deadlines while handling multi tasks at a time.
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments •The candidate must be resident in . •Please, Specify job title in the E- mail subject.
Job Contact Info. Ibrahim El Kady - HR Specialist hr@act-eg.com
Job Title Technical Support Engineer (Alexandria)
Country Egypt
Job Category Computer Hardware, Electrical Engineering, Electronics
Job Type Full Time
Description —Providing Technical Support for computer H/W products lines (Desktops, Workstations, Notebooks & Printing systems) with adequate level of service, starting from installation, configuration, troubleshooting & Installing,maintenance As follows: Installing Windows, drivers andmaintaining and troubleshooting variable types. Performing full diagnose,applications, while preparing them in the workshop. Bios update and Firmware upgrade. —Following up standards, diagrams and written instructions to repair a fault or set up a system, while conducting appropriate procedural documentation, as per quality standards. —Maintaining high level of customer satisfaction that aims to meet and/or exceed customer needs.
Qualifications •Bachelor Degree in Communication Engineering, Computer Science or Equivalent. •Minimum 2 years of working in the same or relevant field (Information System). •Excellent command of English. •Good Knowledge about Servers (Towers and/or Blades) & Storage “Hands on will be preferred”. •Good Knowledge of MCITP (certification is preferred). •Very Good Time management, Communication, Presentation, Problem Solving & Analytical Skills. •Ability to work under pressure and meet deadlines while handling multi tasks at a time.
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments •The candidate must be resident in . •Please, Specify job title in the E- mail subject.
Job Contact Info. Ibrahim El Kady - HR Specialist hr@act-eg.com
