Monday 16 September 2013

VETERINARY RECEPTIONIST Jobs In Egypt 2013

VETERINARY RECEPTIONIST Jobs In Egypt And Career In Vacancies In Cairo 2013

VETERINARY RECEPTIONIST JOB DESCRIPTION
1. Client Relations
1- A receptionist has influence with our clients other positions do not as a receptionist is the first impression a current or potentialclient sees or hears, and that comes with certain obligations. 
2- Veterinary receptionist - this position requires solid veterinary knowledge and a high level of responsibility and critical thinking/problem solving.
3- A receptionist must have excellent phone and communication skills; a love of working with people as well as pets; knowledge of marketing and social media advertising; ability to handle IT issues; effective leadership skills.
4- At all times, a receptionist must maintain a warm, yet professional appearance and demeanor. 
5- A receptionist needs to be proficient in all of the hospital's protocols, and able to answer any question a client may have. 
6- A receptionist must be efficient and effective, able to multi-task, and provide a liaison between client and veterinarian. 
7- Focusing on client satisfaction rather than client service is required at all times. Client satisfaction allows our clients to set the standard for all aspects of their care. Whatever a client needs, we provide to the best of our abilities, and the ability to anticipate needs is paramount. 
8- Receptionists are required to be up front at all times in order to greet clients immediately. 
9- Client Relations also includes, but is not limited to: reminder (grooming and surgery) calls, medical call-backs, and mail correspondence.
10- This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.
11- A receptionist must be fluent in written & spoken English.

2. Administrative Duties
1- A receptionist is responsible for all file maintenance. File maintenance requires basic typing skills, a fundamental knowledge of the alphabet, thoroughness and neatness. 
2- Receptionists are also in charge of scheduling appointments, surgical procedures, and grooming appointments. 
3- All receptionists must learn the hospital's schedule from booking appointments to the number of anesthetic procedures per day.
4- Our receptionists must also be proficient in our invoicing procedures. Invoicing clients is primarily a receptionist's responsibility requiring efficiency and accuracy.
5- A receptionist is responsible for arranging & coordinating the transportation of laboratory samples, couriers & reports going from & to the clinic with careful handling & managemental skills.

3. Animal Care
1- A receptionist is expected to participate in any/ all aspects of animal care. Excellent and proper animal care is paramount at our hospital. 
2- During certain times, a receptionist may be asked to restrain an animal (after proper training), prepare a surgical cage, clean a cage, offer food or water, or monitor eating/ drinking. 
3- Our receptionists are also responsible for immediate clean-up of the reception area, or front door area, collecting any sample necessary.

4. Office Maintenance
A receptionist is responsible for maintaining a clean and clutter-free workspace. 
VETERINARY RECEPTIONIST Jobs In Egypt 2013

Please send ur updated CV to aisha_saeed87@hotmail.com