Employer Wasla Contact Center
Job Title Customer Service Advisor - Call Center
Languages Very good at English
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description — Determines requirements by working with customers. — Answers inquiries by clarifying desired information; researching, locating, and providing information. — Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. — Maintains call center database by entering information. — Updates job knowledge by participating in educational opportunities.
Qualifications • Candidate should graduate. • Very good at English. • Maximum Age is 27 Yrs Old. • Excellent communication skills. • Excellent problem solving skills.
Gender Male
Experience 0 – New Graduate Years.
Compensations Medical Insurance. Social Insurance.
Salary (L.E.) Negotiable
Job Contact Info. rec@wasla.com
Company Name Wasla Contact Center
Website www.wasla.com
No. of Employees More than 100
Sector Customer Service
Profile Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.
Job Title Customer Service Advisor - Call Center
Languages Very good at English
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description — Determines requirements by working with customers. — Answers inquiries by clarifying desired information; researching, locating, and providing information. — Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. — Maintains call center database by entering information. — Updates job knowledge by participating in educational opportunities.
Qualifications • Candidate should graduate. • Very good at English. • Maximum Age is 27 Yrs Old. • Excellent communication skills. • Excellent problem solving skills.
Gender Male
Experience 0 – New Graduate Years.
Compensations Medical Insurance. Social Insurance.
Salary (L.E.) Negotiable
Job Contact Info. rec@wasla.com
Company Name Wasla Contact Center
Website www.wasla.com
No. of Employees More than 100
Sector Customer Service
Profile Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.
