Employer Life Chemicals Group
Job Title Technical Support Engineer
Languages English
Country Egypt
Job Category Computer Software, Network Administrator, Telecommunications
Job Type Full Time
Description installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system; supporting the roll-out of new applications; setting up new users accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; testing and evaluating new technology; conducting electrical safety checks on computer equipment.
Qualifications Related Industry is a MUST
Gender Male
Education major Communication & Electronics
Experience 1 - 2 Years.
Salary (L.E.) 1500 - 2500
Comments Please read carefully before applying and send your updated CV with a recent photo to heba@lifechem.com with "Technical Support" in subject
Job Title Technical Support Engineer
Languages English
Country Egypt
Job Category Computer Software, Network Administrator, Telecommunications
Job Type Full Time
Description installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system; supporting the roll-out of new applications; setting up new users accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; testing and evaluating new technology; conducting electrical safety checks on computer equipment.
Qualifications Related Industry is a MUST
Gender Male
Education major Communication & Electronics
Experience 1 - 2 Years.
Salary (L.E.) 1500 - 2500
Comments Please read carefully before applying and send your updated CV with a recent photo to heba@lifechem.com with "Technical Support" in subject