Thursday 6 June 2013

Customer Service Agent / B-TECH - Vacancies In Cairo 2013




Customer Service Agent Jobs In Egypt And Careers Vacancies In Cairo 2013

Customer Service Agent

1-Provide service excellence on every call resulting in high customer satisfaction scores.

2-Provide responsive and proficient support ensuring that customer needs and issues are resolved at the first instance.

3-Handle customer complains.

4-Up selling the company products via phone.

5-Use computerized system to track, document and retrieve information.

Job Specifications

Basic Education
University degree

Post Graduate Studies
None

Experience
0-1 years of experience

Competences
1-Communication (Oral)
2-Customer Focus
3-Problem solving

"Interested candidates can send their updated resume to hr@b-tech.com.eg mentioning the job title in the e-mail subject line".