Friday 7 June 2013

Follow up Agent For LINKdotNET

Follow up Agent Jobs in Egypt and careers in LINKdotNET vacancies in cairo 2013

Employer    LINKdotNET
Job Title     Follow up Agent
Languages     Good spoken & written English & Arabic
Country     Egypt 
Job Category    Customer Service, Sales
careers in LINKdotNET vacancies in cairo 2013
Job Type    Full Time
Follow up Agent Jobs in Egypt Description     — Revise problems that are received from other teams and try to solve them — Handle mails from other teams with new updates so we can update our customers — Contact customers and define the problem clearly in order to solve it in short time — Improve , improve the performance of our resellers with LDN Depts. — Inform our resellers with new offers, promotions and/or new announcements, to make sure that they are all aware of our campaigns. — Motivate our low category resellers to achieve better performance in sales and handling customers by attending meetings & making weekly calls with them. — Plan , plan for new reports we could generate from our system which could help us raise our resellers performance — Organize weekly meetings with some of our resellers to re-train them for any new WF our new system applications. — Provide our resellers with any material that could facilitate our work flow. — Handle emails received on the retention team Elias whether to approve or reject a cancellation request or to solve any complain in order to reduce the number of cancellation requests — Handle any additional tasks assigned by the direct manager — Update tasks on tracer to be able to follow on this task and other members on team know what action I take on this case.
Follow up Agent Jobs in Egypt Qualifications    Bachelor Degree in Business Administration or any other related field
careers in LINKdotNET vacancies in cairo 2013
Gender    Any
Experience    1 - 2 Years.
Other Skills    communication skills, patient, can work under pressure and have some sort of social intelligence, Crisis management, Time management, Creativity, Negotiation, & Analytical skills
Salary (L.E.)    1500 - 2500
Job Contact Info.    Mrs.Amina El Hamawi amchamcvs@mail.link.net

Company Name    LINKdotNET
Website     www.link.net
careers in LINKdotNET vacancies in cairo 2013
No. of Employees      More than 100
Sector     Internet, Information Technology
Profile      LINKdotNET, the leading Internet Service and Solutions Provider, is a subsidiary of Orascom Telecom Holding Company, the largest integrated telecommunications services provider in the region. LINKdotNET has regional offices in Dubai, UAE; Riyadh, KSA and Islamabad, Pakistan and employs more than 1000 consultants, web developers and support staff in Egypt and the region to deliver world class Internet and e-solutions to its users and clients. The company has won several awards and earned a variety of certifications in Internet-related fields. LINKdotNET has the following subsidiaries: LINK Development In 1996 LINK Development emerged, as a subsidiary of LINKdotNET. It has achieved ISO 9001:2000 and CMMI level3 Certification, complementing the company's current standing as a world-class provider of e-solutions to leading businesses and Government, with particular focus on portals and intranets, e-commerce, EAI, CRM implementations and e-branding in Egypt, Europe, Middle East, and Africa. LINKonLINE Founded in 2002 LINKonLINE owns, manages and develops a wide range of portals serving different customer needs in different sectors. Since its inception LINKonLINE has been the leader in providing online services and online content in Egypt, Middle East and North Africa. Connect Ads Connect Ads is the region's leader in digital advertising, offering media planning and buying services, as well as creative consultancy and execution. Our services are based on the latest technologies, and are according to international standards and guidelines.careers in LINKdotNET vacancies in cairo 2013.