Monday 10 June 2013

Fresh Graduates Technical Support Representative Call Center For Xceed Contact Center

Call Center Jobs in Egypt and Technical Support careers in Xceed Contact Center vacancies in cairo 2013

Employer    Xceed Contact Center
Job Title     Technical Support Representative - Call Center
Languages     Very good English and no accent in Arabic
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Call Center Jobs in Egypt Description     Handle customers inquiries concerning services, billing, inquisitions‡.etc providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling (where applicable). 4. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Call Center Jobs in Egypt Qualifications    CCNA Certified OR MCSE Certified OR MCITP Certified or Self Study. Technical support Experience is a plus.
Gender    Any
Experience    0 – New Graduate Years.  
Other Skills    Good computer and typing Skills
Salary (L.E.)    1500 - 2500
Comments    All 2Male 2applicants 2must 2have 2their 2military 2service 2papers. 2We 2do 2not 2hire 2Male 2Engineers
Job Contact Info.    yomna.farahat@xceedcc.com Yomna Farahat