Employer Osman Group
Job Title Installation & Technical Support Specialist - First Line Support
Languages Good command in both written and spoken English (is a must)
Country Egypt
Job Category Computer Software, Information Technology, Maintenance / Repair
Job Type Full Time
Description 1. Build, test, and modify product prototypes using working models or theoretical models. 2. Preparing installation packages for various software applications. 3. Perform routine & periodically maintenance services. 4. Respond to on-call assignments, repair and service existing software & product components. 5. Provide training and support to system users. 6. Maintain regular day to day contacts with customers to following up the efficiency of installed products that leads to develop and growing long-term relationships with customers.
Qualifications - Must have an expert level of knowledge in providing full support for troubleshooting & installing various software applications & equipments, proven by years of related experience. - Must have excellent skills in using hand tools and other equipment.
Gender Male
Experience 1 - 2 Years.
Other Skills - Problem solving Skills: Able to demonstrate a logical & analytical approach to resolving technical scenarios and knowing the rational thinking processes that assist problem solving. - Time management skills: Able to meet as well as working under deadlines to achieve goal setting based on priorities. - Customer Oriented: Must have high level of customer focus and strong customer support commitment. - Computer Skills: Very good user of Microsoft Office
Salary (L.E.) Negotiable
Comments •send your updated resume including a ecent photo to: basem.mansour@osman.net •Please mention the job Code (ITS-OGT-AMC) in the email Subject • For more information about the company & the Group kindly visit our website: www.Osman.net
Company Name Osman Group
Website www.osman.net
No. of Employees More than 100
Sector Construction Engineering, Industry, Industrial Engineering, Civil Engineering, Information Technology
Profile OG founded in 1974, with headquarters located in one of the most prestigious locations in Cairo with several factories, offices, and branches in Egypt, Arab countries, and Internationally in Europe and USA, OG provides a superior wide range of services in various fields. This led to the formation of a number of four private sector groups attracting major investments as follows:- - Specialized Industries. - Construction and Real Estate. - Agriculture and Animal products. - Trading, Services, and Information Technology. OG management believes that its most valuable asset is its professional and well trained human resources. Its quality management system is being continuously developed to ensure the customers rights and expectations are taken into consideration throughout the work. Our Exceptional functional and technical expertise coupled with extensive industry knowledge makes OG considered as a one of the leading private enterprise groups operating actively in Egypt and Middle East.
Job Title Installation & Technical Support Specialist - First Line Support
Languages Good command in both written and spoken English (is a must)
Country Egypt
Job Category Computer Software, Information Technology, Maintenance / Repair
Job Type Full Time
Description 1. Build, test, and modify product prototypes using working models or theoretical models. 2. Preparing installation packages for various software applications. 3. Perform routine & periodically maintenance services. 4. Respond to on-call assignments, repair and service existing software & product components. 5. Provide training and support to system users. 6. Maintain regular day to day contacts with customers to following up the efficiency of installed products that leads to develop and growing long-term relationships with customers.
Qualifications - Must have an expert level of knowledge in providing full support for troubleshooting & installing various software applications & equipments, proven by years of related experience. - Must have excellent skills in using hand tools and other equipment.
Gender Male
Experience 1 - 2 Years.
Other Skills - Problem solving Skills: Able to demonstrate a logical & analytical approach to resolving technical scenarios and knowing the rational thinking processes that assist problem solving. - Time management skills: Able to meet as well as working under deadlines to achieve goal setting based on priorities. - Customer Oriented: Must have high level of customer focus and strong customer support commitment. - Computer Skills: Very good user of Microsoft Office
Salary (L.E.) Negotiable
Comments •send your updated resume including a ecent photo to: basem.mansour@osman.net •Please mention the job Code (ITS-OGT-AMC) in the email Subject • For more information about the company & the Group kindly visit our website: www.Osman.net
Company Name Osman Group
Website www.osman.net
No. of Employees More than 100
Sector Construction Engineering, Industry, Industrial Engineering, Civil Engineering, Information Technology
Profile OG founded in 1974, with headquarters located in one of the most prestigious locations in Cairo with several factories, offices, and branches in Egypt, Arab countries, and Internationally in Europe and USA, OG provides a superior wide range of services in various fields. This led to the formation of a number of four private sector groups attracting major investments as follows:- - Specialized Industries. - Construction and Real Estate. - Agriculture and Animal products. - Trading, Services, and Information Technology. OG management believes that its most valuable asset is its professional and well trained human resources. Its quality management system is being continuously developed to ensure the customers rights and expectations are taken into consideration throughout the work. Our Exceptional functional and technical expertise coupled with extensive industry knowledge makes OG considered as a one of the leading private enterprise groups operating actively in Egypt and Middle East.
