Employer Telecomax Group
Job Title Support Engineer
Languages English
Country Egypt
Job Category Telecommunications
Job Type Full Time
Description — Responsible for maintaining Telecomax VAS products. — Connecting remotely on client servers for gathering necessary information, analyze and solve clients incidents. — Execute remote interventions and monitoring activities on the client servers when necessary. — Maintaining communication with the customer and with support higher levels. — Incident tracking, updating and Incident report generation. — Building ATP documents. — Performing Internal and Universal Acceptance with the customer.
Qualifications • Degree in Computer Science. • Customer oriented with excellent communication skills. • Proven Knowledge of Unix (System Level). • Excellent knowledge of shell scripting, XML, and Java. • Good knowledge of software testing. • Familiar with MySQL and Oracle database administration. • Team player who is self motivated and can work independently. • Willing and able to learn quickly new skills and technologies. • At least 1 year of experience. • Fluent in English.
Gender Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills • Degree in Computer Science. • Customer oriented with excellent communication skills. • Proven Knowledge of Unix (System Level). • Excellent knowledge of shell scripting, XML, and Java. • Good knowledge of software testing. • Familiar with MySQL and Oracle database administration. • Team player who is self motivated and can work independently. • Willing and able to learn quickly new skills and technologies. • At least 1 year of experience. • Fluent in English.
Salary (L.E.) Negotiable
Job Contact Info. tyehia@telecomaxgroup.com
Company Name Telecomax Group
Website www.telecomaxgroup.com
No. of Employees More than 100
Sector Engineering
Profile Telecomax Group is an Egyptian joint stock company, established in 2008 with a paid capital of 5 Million EGP. Telecomax Group owns three subsidiaries today; Telecomax Networks, Telecomax Consult & Telecomax VAS. With a focused view on the future of enterprise & telecom services in MENA region our subsidiaries widen the scope of their offered services and increase their activities and reference list each day. In a highly competitive environment, Telecomax Group aims to be the leading reference and the preferred business partner for telecom providers within the MEA region through delivering premium quality telecom & IT consultancy services, reliable infrastructure rollout, and distinctive VAS. Telecomax Group strategy is a balance between reaching firm leadership in the domestic market as well as targeting regional expansion in MENA by relying on the group's innate abilities & competencies. Key elements of the group strategic plan are: to invest in people, to continue attracting talented resources, to innovate & leave a trade mark as we execute, and to offer distinctive new-wave value-added products & services, all with a strong focus on customer satisfaction. With our eyes on emerging technology trends, our aim is to deliver end-to-end solutions encompassing available as well as future technologies. Telecomax Group capabilities in enterprise domain are extending exponentially by the day through its subsidiaries technical staff, and through partnering with reputable international companies specialized in the enterprise services.
Job Title Support Engineer
Languages English
Country Egypt
Job Category Telecommunications
Job Type Full Time
Description — Responsible for maintaining Telecomax VAS products. — Connecting remotely on client servers for gathering necessary information, analyze and solve clients incidents. — Execute remote interventions and monitoring activities on the client servers when necessary. — Maintaining communication with the customer and with support higher levels. — Incident tracking, updating and Incident report generation. — Building ATP documents. — Performing Internal and Universal Acceptance with the customer.
Qualifications • Degree in Computer Science. • Customer oriented with excellent communication skills. • Proven Knowledge of Unix (System Level). • Excellent knowledge of shell scripting, XML, and Java. • Good knowledge of software testing. • Familiar with MySQL and Oracle database administration. • Team player who is self motivated and can work independently. • Willing and able to learn quickly new skills and technologies. • At least 1 year of experience. • Fluent in English.
Gender Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills • Degree in Computer Science. • Customer oriented with excellent communication skills. • Proven Knowledge of Unix (System Level). • Excellent knowledge of shell scripting, XML, and Java. • Good knowledge of software testing. • Familiar with MySQL and Oracle database administration. • Team player who is self motivated and can work independently. • Willing and able to learn quickly new skills and technologies. • At least 1 year of experience. • Fluent in English.
Salary (L.E.) Negotiable
Job Contact Info. tyehia@telecomaxgroup.com
Company Name Telecomax Group
Website www.telecomaxgroup.com
No. of Employees More than 100
Sector Engineering
Profile Telecomax Group is an Egyptian joint stock company, established in 2008 with a paid capital of 5 Million EGP. Telecomax Group owns three subsidiaries today; Telecomax Networks, Telecomax Consult & Telecomax VAS. With a focused view on the future of enterprise & telecom services in MENA region our subsidiaries widen the scope of their offered services and increase their activities and reference list each day. In a highly competitive environment, Telecomax Group aims to be the leading reference and the preferred business partner for telecom providers within the MEA region through delivering premium quality telecom & IT consultancy services, reliable infrastructure rollout, and distinctive VAS. Telecomax Group strategy is a balance between reaching firm leadership in the domestic market as well as targeting regional expansion in MENA by relying on the group's innate abilities & competencies. Key elements of the group strategic plan are: to invest in people, to continue attracting talented resources, to innovate & leave a trade mark as we execute, and to offer distinctive new-wave value-added products & services, all with a strong focus on customer satisfaction. With our eyes on emerging technology trends, our aim is to deliver end-to-end solutions encompassing available as well as future technologies. Telecomax Group capabilities in enterprise domain are extending exponentially by the day through its subsidiaries technical staff, and through partnering with reputable international companies specialized in the enterprise services.
