Saturday 6 April 2013

Technical Support Specialist - Al Tawfik Co

Employer    Al Tawfik Co.
Job Title     Technical Support Specialist
Country     Egypt 
Job Category    Computer, Information Technology
Job Type    Full Time
Description     —Performs routine installations, maintenance, and support of hardware, network, and software. —Attends to and updates steadily the helpdesk system with support calls. —Troubleshoots assigned applications and hardware. —Analyze the problem and advise the users accordingly. —Refers unresolved support requests to second-tier support staff in time. —Serves as liaison between technical staff and users to resolve basic problems and concerns. —Perform training for staff. —Abides to corporate and IT related policies within or outside the work location. —Relieves IT Staff members. —Continuous self and corporate knowledge update.
Qualifications    A Bachelor’s degree in a related field is necessary. An equivalent combination of education and related experience may also serve to meet this minimum requirement. •Basic understanding of operating systems, hardware configurations, and software. •Basic understanding of network concepts. •Ability to independently install and troubleshoot local software applications, hardware, and peripherals at the desktop level.
Gender    Any
Experience    1 - 2 Years.
Other Skills    •Skill in providing customer service. •Ability to learn new software applications.
Salary (L.E.)    Negotiable
Comments    Please indicate the job title in the subject field
Job Contact Info.    Please send your resume to jobs@at-lease.com

Company Name    Al Tawfik Co.
Website     www.at-lease.com
No. of Employees      From 50-100
Sector     Banking
Profile      A.T. LEASE commenced its operations with the aim of becoming the leading financial institution specialized in financial leasing in Egypt providing a variety of international innovative leasing solutions and advanced products in this field according to the provisions of Islamic Shariaa. A.T. LEASE is an affiliate of Dallah Al Baraka group, one of the pioneers and the leading diversified business groups in International Islamic banking and financial transactions applying the provisions of Shariaa in all transactions in Arab and Islamic world. A.T. LEASE Authorized Capital is EGP 400 million, while its Issued Capital is EGP 200 million and a Paid In Capital is EGP 150 million. A.T. LEASE is a broad base asset financing company providing a variety of international innovative leasing solutions using the provisions of Islamic Shariaa and according to the best international standards.