Tuesday 1 January 2013

International Customer Service Advisor - Egyptian Contact Center Operator

Employer    Egyptian Contact Center Operator - ECCO
Job Title     International Customer Service Advisor
Languages     English
Country     Egypt
Job Category    Customer Service
Job Type    Full Time
Description     -Deal directly with customers either by telephone or electronically. -Respond promptly to customer inquiries. -Handle and resolve customer complaints. -Provide pricing and delivery information. -Manage customers accounts.
Qualifications    •High school diploma, general education degree or equivalent •knowledge of customer service principles and practices •knowledge of relevant computer applications •Ability to type •Knowledge of administrative procedures •Numeric, oral and written language applications •Product knowledge
Gender    Any
Experience    0 – New Graduate Years.
Other Skills    •Interpersonal skills •Communication skills - verbal and written •Listening skills •Problem analysis and problem-solving •Attention to detail and accuracy •Data collection and ordering •Customer service orientation •Adaptability •Initiative •Stress tolerance
Compensations    -2400 EGP net salary -Business line -Medical and social insurance -Meal allowance -Door to door transportation -No overnight shifts
Salary (L.E.)    1500 - 2500 
Job Contact Info.    E-mail: wessam.bahgat@eccooutsourcing.com