Sunday 20 January 2013

Telesales Agent - Misr Italia Group

Employer    Misr Italia Group
Job Title     Telesales Agent
Languages     Fluent English
Country     Egypt
Job Category    Real Estate, Sales, Telemarketing
Job Type    Full Time
Description     — Answer inbound calls professionally & respond to all the customer inquiries — Research required information using available resources — Provide customers with product and service information — Build customers interest in the services and products offered by the company ( The Resort Facilities & Client privileges ) — Handle and resolve customer objections — Update the existing databases with the data of each prospective customer in order to submit the data to the sales team — Focus on bringing customers to attend at company premises to finalize deals — Identify and escalate priority issues — Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services — Follow up customer calls where necessary — Maintain maximum customer satisfaction during the call
Qualifications    o Experience: 3 years experience in Telesales field, one year in real estate preferred o Age 24-28. o Excellent all round PC skills with knowledge of common office applications. o Fluent English spoken and written o Excellent Communication Skills. o Strong Persuading Skills. o Excellent Sales Skills. o Problem solving skills. o Strong sales and client service skills. o Proper clear voice tone & pronunciation (Avoid lisps). o Excellent Presentation skills. o Excellent Negotiation and Closing skills. o Excellent objection handling skills. o Hard worker & Team player. o Self Confident.
Gender    Any
Experience    3 - 5 Years. 
Other Skills    Duties require the ability to type quickly.
Salary (L.E.)    1500 - 2500
Job Contact Info.    hr@misritaliagroup.com