Employer Metawee Group
Job Title Call Center Representative
Languages English, Arabic
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description 1.answer calls professionally 2. respond to customer inquiries 3. research required information using available resources 4. handle and resolve customer complaints 6. enter customer information 7. process orders, forms and applications 8. identify and escalate priority issues 9. route calls to appropriate resource 10. follow up customer calls where necessary 11. complete call logs 12. produce call reports
Qualifications Excellent in English both Written & spoken, effective use of MS Office ( word,Excel,PowerPoint,Outlook), Excellent using Internet browsing, Excellent communication skills, Excellent organizational skills, Ability to work under pressure, Telephone protocol skills, Presentable.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. jobs@metaweegroup.com
Job Title Call Center Representative
Languages English, Arabic
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description 1.answer calls professionally 2. respond to customer inquiries 3. research required information using available resources 4. handle and resolve customer complaints 6. enter customer information 7. process orders, forms and applications 8. identify and escalate priority issues 9. route calls to appropriate resource 10. follow up customer calls where necessary 11. complete call logs 12. produce call reports
Qualifications Excellent in English both Written & spoken, effective use of MS Office ( word,Excel,PowerPoint,Outlook), Excellent using Internet browsing, Excellent communication skills, Excellent organizational skills, Ability to work under pressure, Telephone protocol skills, Presentable.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. jobs@metaweegroup.com
