Employer Fawry for Banking and Payment Technology Services
Job Title Call Center Agent
Country Egypt
Job Category Call Center
Job Type Full Time
Description —Respond to customers complaints in a timely manner —Follow-up on customers inquires not immediately resolved —Complete call logs and reports —Propose recommendations to improve efficiency and effectiveness of the service
Qualifications 1- Good Communication Skills 2- Good Computer Skills
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Info. maha.waguih@fawry.com
Company Name Fawry for Banking and Payment Technology Services
Website www.fawry.com
No. of Employees More than 100
Sector Information Technology
Profile Fawry is an electronic bill payment and presentment (EBPP) network that enables the Egyptian public to conveniently and securely pay their bills through the various electronic channels available at banks; including ATMs, the internet, mobile phones, call centers and IVR. Consumers will be able to access their bills and process their payment by seeking the service through any member bank on the network. We link billers of all sectors to our nationwide network and integrate with them to make their bills available in electronic format, and have all the major banks connected to the network, to be able to deploy the payment service on all their available channels e.g. ATM, call center, mobile banking and online banking sites.
Job Title Call Center Agent
Country Egypt
Job Category Call Center
Job Type Full Time
Description —Respond to customers complaints in a timely manner —Follow-up on customers inquires not immediately resolved —Complete call logs and reports —Propose recommendations to improve efficiency and effectiveness of the service
Qualifications 1- Good Communication Skills 2- Good Computer Skills
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Job Contact Info. maha.waguih@fawry.com
Company Name Fawry for Banking and Payment Technology Services
Website www.fawry.com
No. of Employees More than 100
Sector Information Technology
Profile Fawry is an electronic bill payment and presentment (EBPP) network that enables the Egyptian public to conveniently and securely pay their bills through the various electronic channels available at banks; including ATMs, the internet, mobile phones, call centers and IVR. Consumers will be able to access their bills and process their payment by seeking the service through any member bank on the network. We link billers of all sectors to our nationwide network and integrate with them to make their bills available in electronic format, and have all the major banks connected to the network, to be able to deploy the payment service on all their available channels e.g. ATM, call center, mobile banking and online banking sites.
