Thursday 30 May 2013

Senior Call Center Agent - E - finance

Senior Call Center Jobs in Egypt and careers in E - finance vacancies in cairo 2013

Employer    E - finance
Job Title     Senior Call Center Agent
Languages     English & Arabic
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Senior Call Center Jobs in Egypt  jobDescription     Coach junior staff and provide assistance to them answer calls professionally  respond to customer inquiries  Performs outbound surveys.  research required information using available resources  handle and resolve customer complaints  provide customers with product and service information  enter customer information  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs
Qualifications    University Graduate  knowledge of customer service principles and practices  Minimum Three years’ experience in Call Center skills Good Leadership Skills High Communications Skills in English and Arabic
Gender    Any
Senior Call Center Jobs in Egypt
Experience    3 - 5 Years.
Other Skills    High computer and typing skills.
Salary (L.E.)    Negotiable 
Comments    Successful candidate will be informed by the results on week after the interview.
Job Contact Info.    career@efinance.com.eg
Senior Call Center Jobs in Egypt
Company Name    E - finance
Website     www.efinance.com.eg
No. of Employees      More than 100
Sector     Secretarial Work, Telecommunications, Operations, Procurement, Software Engineering, System Analyst, Receptionist, Web Development, Information Technology, Finance, Accounting, Banking, Human Resources, Network Administrator, Office Manager / Executive Secretary, Public Relation, Purchasing, Quality Assurance, Quality Control, Sales
Profile      Operating in Egypt, e-finance provides state of the art electronic payment solutions to the government and public sector in a secure environment according to the national and international security standards. Powered by our professional experts with long years of experience in banking, e-payment, technical and project management we currently provide end-to-end e-payment connectivity for the Ministry of Finance and government entities.