Customer Service Representative Jobs In Egypt And Career In Vacancies In Cairo 2013
Job Duties:
- Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.
Package includes excellent salary
Customer Service Representative Jobs In Egypt 2013
To apply send your resume with recent photo to: info@maktelmediaegypt.com
To apply send your resume with recent photo to: info@maktelmediaegypt.com
