Tuesday 10 September 2013

International French Customer Service Advisor Xceed Contact Center

Employer    Xceed Contact Center
Job Title     International French Customer Service Advisor
Languages     Fluent French
Country     Egypt
Job Category    Call Center
Job Type    Full Time
Description     Handle customers inquiries providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Qualifications    *Fluent French *Good Communication Skills *Commitment and Good Understanding for the Job Nature *Able To Work in a Rotational Shifts Environment and under pressure
Gender    Any
Experience    0 – New Graduate Years.
Other Skills    Excellent communication Skills Sales experience is a plus Typing Skills Internet browsing
Salary (L.E.)    2600 - 4500 
Job Contact Info.    Niviane.Wanis@xceedcc.com Niviane Hany