Sunday, 7 October 2012

Customer Service Representative For Metawee Group

Employer    Metawee Group
Job Title     Customer Service Representative
Country     Egypt
Job Category    Administration, Call Center, Real Estate
Job Type    Full Time
Description     1. Attracts potential customers by answering product and service questions; suggesting information about other products and services. 2. Opens customer accounts by recording account information. 3. Maintains customer records by updating account information. 4. Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 5. Recommends potential products or services to management by collecting customer information and analyzing customer needs. 6. Prepares product or service reports by collecting and analyzing customer information.
Qualifications    Excellent in English both Written & spoken, effective use of MS Office ( word,Excel,PowerPoint,Outlook), Excellent using Internet browsing, Excellent communication skills, Excellent organizational skills, Ability to work under pressure, Telephone protocol skills, Presentable
Gender    Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable 
Comments    Kindly, Send the resume with a recent photo and write the job title "Customer Service Representative" in subject
Job Contact Info.    jobs@metaweegroup.com