Employer LINKdotNET
Job Title Follow up Agent
Languages Good spoken & written English & Arabic
Country Egypt
Job Category Sales
Job Type Full Time
Description — Revise problems that are received from other teams and try to solve them — Handle mails from other teams with new updates so we can update our customers — Contact customers and define the problem clearly in order to solve it in short time — Improve , improve the performance of our resellers with LDN Depts. , which will ensure a high level of performance to facilitate the work flow for resellers — Inform our resellers with new offers, promotions and/or new announcements, to make sure that they are all aware of our campaigns. — Motivate our low category resellers to achieve better performance in sales and handling customers by attending meetings & making weekly calls with them. — Plan , plan for new reports we could generate from our system which could help us raise our resellers performance — Organize weekly meetings with some of our resellers to re-train them for any new WF our new system applications. — Provide our resellers with any material that could facilitate our work flow. — Handle emails received on the retention team Elias whether to approve or reject a cancellation request or to solve any complain in order to reduce the number of cancellation requests — Handle any additional tasks assigned by the direct manager — Update tasks on tracer to be able to follow on this task and other members on team know what action I take on this case. — Responsible for Switching From TE Data to LDN & vice versa
Qualifications Bachelor Degree in Business Administration or any other related field
Gender Any
Experience 1 - 2 Years.
Other Skills communication skills, patient, can work under pressure and have some sort of social intelligence, Crisis management, Time management, Creativity, Negotiation, & Analytical skills
Salary (L.E.) 1500 - 2500
Comments All Applicants must be resident in ALEXANDRIA
Job Contact Info. Ms. Marwa Kamel marwa.kamel@mail.link.net
Job Title Follow up Agent
Languages Good spoken & written English & Arabic
Country Egypt
Job Category Sales
Job Type Full Time
Description — Revise problems that are received from other teams and try to solve them — Handle mails from other teams with new updates so we can update our customers — Contact customers and define the problem clearly in order to solve it in short time — Improve , improve the performance of our resellers with LDN Depts. , which will ensure a high level of performance to facilitate the work flow for resellers — Inform our resellers with new offers, promotions and/or new announcements, to make sure that they are all aware of our campaigns. — Motivate our low category resellers to achieve better performance in sales and handling customers by attending meetings & making weekly calls with them. — Plan , plan for new reports we could generate from our system which could help us raise our resellers performance — Organize weekly meetings with some of our resellers to re-train them for any new WF our new system applications. — Provide our resellers with any material that could facilitate our work flow. — Handle emails received on the retention team Elias whether to approve or reject a cancellation request or to solve any complain in order to reduce the number of cancellation requests — Handle any additional tasks assigned by the direct manager — Update tasks on tracer to be able to follow on this task and other members on team know what action I take on this case. — Responsible for Switching From TE Data to LDN & vice versa
Qualifications Bachelor Degree in Business Administration or any other related field
Gender Any
Experience 1 - 2 Years.
Other Skills communication skills, patient, can work under pressure and have some sort of social intelligence, Crisis management, Time management, Creativity, Negotiation, & Analytical skills
Salary (L.E.) 1500 - 2500
Comments All Applicants must be resident in ALEXANDRIA
Job Contact Info. Ms. Marwa Kamel marwa.kamel@mail.link.net
