Wednesday 8 May 2013

Customer Service Representative - Oro Egypt (LAZURDE)

Customer Service jobs in egypt and careers vacancies in cairo 2013

Employer    Oro Egypt (LAZURDE)
Job Title     Customer Service Representative
Languages     Excellent English Language
Country     Egypt
Job Category    Call Center, Sales, Telemarketing
Job Type    Full Time 
Description     -Handle customer inquires and complaints. -Communicate effectively with clients and customer through phone calls, Whats App, Facebook, Emails, SMS. -Communicate with Production team to solve customers and clients problems and complains. -Notify supervisors of issues and trends that may require an action or escalation in order to minimize customers down time. -Communicate with Product Development Department to update our customers and clients with all new collections. -Receive new orders from customers and clients to be communicated with the Sales team. -Focus on increasing product quality level to increase customer satisfaction
Qualifications    -Customer Service and communication skills. -Telephone etiquette. -Problem Solving Skills.
Gender    Female
Experience    1 - 2 Years.
Compensations    Basic Salary, Monthly Bonus, Social Insurance, Medical Insurance, Transportation is available, Sunday is Off
Salary (L.E.)    Negotiable
Comments    Please insert the job title into mail subject
Job Contact Info.    miral.elbanna@lazurde.com

Company Name    Oro Egypt (LAZURDE)
Website     www.lazurde.com
No. of Employees      More than 100
Sector     Manufacturing / Production
Profile      In 1980, a modest 16-square-meter jewelry workshop witnessed the start of today’s leading brand in gold and jewelry manufacturing, L’azurde. Always seeking perfection and precision, L’azurde has excelled at the art of jewelry design, transforming every inspiration into a unique masterpiece, and with one beautiful design after another, it has evolved to become the largest gold and jewelry designer, manufacturer, and distributor in the Middle East and one of the largest jewelry manufacturer worldwide. With a vision of continuous progress in crafting jewelry, L’azurde is a signature name at the highest level, both regionally and globally. To reinforce its leading role among major international brands, L’azurde strives to regularly promote its name across the region. With the help of selected jewelry experts and state-of-the-art manufacturing facilities, L’azurde offers its products in the Middle East & North Africa and exports them to many other countries across the world. L’azurde sustains its mission to constantly redefine and advance in the jewelry industry. This is achieved by bringing together a wealth of know-how, a heritage of creativity, an impeccable sense of originality and, most importantly, a true understanding of every woman’s need for distinctiveness. Producing more than 3,000 different jewelry models every year, L’azurde is proud to be one of the few manufacturers operating in 21-karat and 18-karat gold and diamond jewelry. Its award-winning designers and model-makers are at the heart of what L’azurde does. Because L’azurde believes jewelry is more than just a status symbol, it designs original classical and contemporary jewelry for every moment in a women’s life, creating a signature style that offers elegance and uniqueness for every occasion. The company offers uniquely designed jewelry with the highest-quality diamonds from all over the world, as well as a wide variety of precious stones. L’azurde designs pieces for the distinctive taste of its customers and distributes its diamond collection exclusively through its own showrooms.