Sunday 19 May 2013

Fresh Graduates Account Advisor Jobs - Raya Holding Group

 Fresh Graduates Account Advisor Jobs careers in Egypt and vacancies in cairo

Employer    Raya Holding Group
Job Title     Account Advisor (AA0004)
Languages     Fluency of English language
Country     Egypt
Job Category    Call Center, Customer Service, Telemarketing
Job Type    Full Time
Description     Call Center Representative Job Purpose: Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database. Job Duties: Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Updates job knowledge by participating in educational opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications    - 0-2 years experience. - Result oriented. - Able to work under pressure.
Gender    Any
Experience    0 – New Graduate Years.
Salary (L.E.)    Negotiable
Job Contact Info.    Please send your CV to (Recruitment_rcc@rayacorp.com) and mention the job reference code in the subject line of your email

Company Name    Raya Holding Group
Website     www.rayacorp.com
No. of Employees      More than 100
Sector     Information Technology
Profile      Raya Holding Technology and Telecommunications, S.A.E., is Egypt’s largest national player in the communications and information technology industry. The Company has also become a regional player, with potential for international growth. Raya operates in three main lines of business: Information Technology, Trade, and Contact Center. Information Technology Through its Information Technology division, Raya provides businesses with the ideal mix of technology solutions to meet the unique requirements of their operations. Trade The Company’s Trade division caters primarily to the consumer market through three main functions: distribution, retail, and maintenance services for cellular phones and IT products under global brand names. Contact Center Raya provides full scope of inbound/outbound call center services including tele-marketing, tele-sales and tele-support to enhance prospecting, customer acquisition, customer value growth and customer care as well as B2B indirect sales channel management using flexible operational models that understand your business needs like in-sourcing, co-sourcing or outsourcing. Raya’s BPO services involve the full transfer of responsibility for the sales lead generation function.