Helpdesk Engineer Jobs in Egypt and career vacancies in cairo 2013
Employer SUMMIT
Job Title Helpdesk Engineer
Languages Fluent in English
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Provides customers with the required support within service level agreements ensuring product installations, software implementations Troubleshoots hardware, software, peripheral, and operating system performance issues. Identify research and resolve technical problems. Respond to telephone calls, email and personnel requests for assistance Ability to setup and configure PC compatible hardware and Software Ability to operate office equipment including, but not limited to: computers, copiers, printers etc‡ Works closely to provide all business units with relevant technical support. Checks pre-installation requirements and site preparations for new hardware installations. Monitors customer requirements and conveys them to the organization to guarantee the highest level of customer satisfaction. Configures user accounts and roles Configures Groups roles Applies any end point configurations
Qualifications - MCP or MCSE certified is a must -CCNA certified (is a Plus ) - Familiar with ticketing system (HP Service Manager / REMEDY/ CRM ) - Good knowledge in MS office applications
Gender Any
Education major Computer Engineering
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please mention the job title in the subject
Job Contact Info. careers@summit-mea.com
Company Name SUMMIT
Website www.summit-mea.com
No. of Employees More than 100
Sector Information Technology
Profile Summit Holding is an information and communications technology and business solutions provider serving clients throughout the Middle East, North Africa and Asia. Established in 2003 as a joint venture between Orascom and Sumitomo Corporation, Summit’s offerings cover all areas of ICT from consulting, analysis, planning, design, development, testing and implementation of ICT systems through to maintenance, upgrading and advisory services. Since its presence, Summit has achieved impressive year-on-year growth rates through leveraging on our unique attributes of deep local market understanding gained from the renowned business group “Orascom” -which has successfully left its imprints on the global business scene - and combined with the experience and resources from the international partnership with the Sumitomo Corporation, the Japanese conglomerate that has presence in over 67 countries and a wide range of activities.
Employer SUMMIT
Job Title Helpdesk Engineer
Languages Fluent in English
Country Egypt
Job Category Information Technology
Job Type Full Time
Description Provides customers with the required support within service level agreements ensuring product installations, software implementations Troubleshoots hardware, software, peripheral, and operating system performance issues. Identify research and resolve technical problems. Respond to telephone calls, email and personnel requests for assistance Ability to setup and configure PC compatible hardware and Software Ability to operate office equipment including, but not limited to: computers, copiers, printers etc‡ Works closely to provide all business units with relevant technical support. Checks pre-installation requirements and site preparations for new hardware installations. Monitors customer requirements and conveys them to the organization to guarantee the highest level of customer satisfaction. Configures user accounts and roles Configures Groups roles Applies any end point configurations
Qualifications - MCP or MCSE certified is a must -CCNA certified (is a Plus ) - Familiar with ticketing system (HP Service Manager / REMEDY/ CRM ) - Good knowledge in MS office applications
Gender Any
Education major Computer Engineering
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please mention the job title in the subject
Job Contact Info. careers@summit-mea.com
Company Name SUMMIT
Website www.summit-mea.com
No. of Employees More than 100
Sector Information Technology
Profile Summit Holding is an information and communications technology and business solutions provider serving clients throughout the Middle East, North Africa and Asia. Established in 2003 as a joint venture between Orascom and Sumitomo Corporation, Summit’s offerings cover all areas of ICT from consulting, analysis, planning, design, development, testing and implementation of ICT systems through to maintenance, upgrading and advisory services. Since its presence, Summit has achieved impressive year-on-year growth rates through leveraging on our unique attributes of deep local market understanding gained from the renowned business group “Orascom” -which has successfully left its imprints on the global business scene - and combined with the experience and resources from the international partnership with the Sumitomo Corporation, the Japanese conglomerate that has presence in over 67 countries and a wide range of activities.
