Spanish Customer Support Professional jobs in Egypt and Stream International Egypt careers vacancies in cairo 2013
Employer Stream International Egypt
Job Title Spanish Customer Support Professional
Languages Spanish
Country Egypt
Job Category Call Center, Customer Service
Job Type Temporary
Description Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in Spanish. Good Communication Skills. Good Knowledge of the PC. Flexibility with working hours.
Gender Any
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) 1500 - 2500
Comments Both Graduates and Undergraduates are welcomed.
Job Contact Info. Interested candidates can send their resumes to: Stream.Amcham@gmail.com Subject : Spanish
Company Name Stream International Egypt
Website www.stream.com
No. of Employees More than 100
Sector Information Technology, Customer Service
Profile Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 locations in 22 countries supporting 34 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com
Employer Stream International Egypt
Job Title Spanish Customer Support Professional
Languages Spanish
Country Egypt
Job Category Call Center, Customer Service
Job Type Temporary
Description Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in Spanish. Good Communication Skills. Good Knowledge of the PC. Flexibility with working hours.
Gender Any
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) 1500 - 2500
Comments Both Graduates and Undergraduates are welcomed.
Job Contact Info. Interested candidates can send their resumes to: Stream.Amcham@gmail.com Subject : Spanish
Company Name Stream International Egypt
Website www.stream.com
No. of Employees More than 100
Sector Information Technology, Customer Service
Profile Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 locations in 22 countries supporting 34 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com
