Thursday 2 May 2013

UK Customer Service - Wasla Contact Center

UK Customer Service jobs in Egypt and careers vacancies in cairo

Employer    Wasla Contact Center
Job Title     UK Customer Service
Languages     English - Native
Country     Egypt
Job Category    Call Center, Customer Service, Tourism
Job Type    Full Time
Description     Serve English customers. Solve Customers problems and reply their inquiries.
Qualifications    Fluent in English with native accent. Strong Communication skills and problem solving.
Gender    Any
Education major     English
Experience    1 - 2 Years.
Compensations    Social Insurance. Medical Insurance. Transportation. Meal allowance. mobile allowance.
Salary (L.E.)    2600 - 4500
Job Contact Info.    rec@wasla.com

Company Name    Wasla Contact Center
Website     www.wasla.com
No. of Employees      More than 100
Sector     Customer Service
Profile      Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.