Tuesday 21 May 2013

International Customer Service Irish - Wasla Contact Center

International Customer Service Irish jobs in Egypt and careers vacancies in cairo 2013 - Wasla Contact Center

Employer    Wasla Contact Center
Job Title     International Customer Service - Irish
Languages     Fluent In English With Very Clear
Country     Egypt
Job Category    Call Center, Customer Service
Job Type    Full Time
Description     — Understanding the customers needs , assist in solving their different issues , answer their inquiries while maintaining high value of satisfaction .
Qualifications    • Fluent And Very Clear English is a must. • Prefer Billing/Technical Experience in Customer Service
Gender    Any
Experience    1 - 2 Years.  
Compensations    •Net salary 2700LE( To be Increased from 6- 12 months Dependent on performance ) •Meal Allowance 7 pounds per day (activated within training) •Transportation •VPN partner (pre-paid Line) • Gym access based on availability
Salary (L.E.)    2600 - 4500
Job Contact Info.    ireland@wasla.com

Company Name    Wasla Contact Center
Website     www.wasla.com
No. of Employees      More than 100
Sector     Customer Service
Profile      Wasla outsourcing has been established in 2003, Wasla outsourcing main line of business is providing BPO services in Egypt, regionally and globally. Wasla outsourcing has been meeting the off shore outsourcing needs of an ever-growing client list; we are committed to permanently outperforming ourselves by using best-in industry practices and platforms. Our People: •The Key pillar of our success is our people. Wasla Continually strives to recruit, motivate, develop and retain the highest level of talent in the country. Wasla has been able to attract a strong team of qualified agents, technology professionals, process experts and managers to drive the company’s success. •Our team combines extensive industry expertise in our target market segments with long experience in providing contact center services and deep technical knowledge. •Recruit – Motivate – Develop – Retain. •Our Recruitment and training practices ensure your calls will be answered politely and professionally each and every time. We actively seek out people who are motivated and possess a keen desire to serve our customers .Our recruitment strategy includes extensive testing for all candidates, as well as an in-depth interview process. we then train our agents to work with our clients , as well as our technology •Wasla’s agents are highly trained on customer interaction and conversation management skills. Their attention to detail, focus on customer satisfaction and their result-based drive ensure that they deliver high value services to our clients.