English Customer Support Professional Jobs in Egypt and Careers in Stream International Egypt Vacancies in Cairo 2013
Employer Stream International Egypt
Job Title English Customer Support Professional
Languages English
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in English. Flexibility within the working hours. Being customer oriented. Excellent Communication Skills.
Gender Any
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) 1500 - 2500
Job Contact Info. Interested candidates can send their resumes to: Stream.Amcham@gmail.com Subject : English
Employer Stream International Egypt
Job Title English Customer Support Professional
Languages English
Country Egypt
Job Category Call Center, Customer Service
Job Type Full Time
Description Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in English. Flexibility within the working hours. Being customer oriented. Excellent Communication Skills.
Gender Any
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) 1500 - 2500
Job Contact Info. Interested candidates can send their resumes to: Stream.Amcham@gmail.com Subject : English
