Friday 2 August 2013

Customer Service Engineer For Siemens Technologies S.A.E.

Customer Service Engineer Jobs in Egypt and Careers in Siemens Technologies S.A.E. Vacancies in Cairo 2013

Employer   
Job Title     Customer Service Engineer - Medical Equipments - 141465
Country     Egypt
Job Category    Biomedical Engineering, Electronics, Engineering
Job Type    Full Time
Description      * Assist all members of the Healthcare team and the Shared Services team in all kinds of service calls and installations of the specified modality * Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision * Communicating and accept all operative advices from the Uptime Service Center * Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility * Escalate incidents directly to the )Regional Support Center) (RSC) according to the defined parameters * Inform Uptime Service Center on all escalation issues * Report any customer complaints with proper documentation to the USC * Ensure the proper use of tool & test equipment and report the usage on any related service report. * Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare * Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services * All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account
Qualifications     * 1-3 years of experience in Service of Medical Equipments * Very good command of both spoken and written Arabic and English languages * Very Good command of MS Excel and Word * Strong communication skills * Organized, systematic and tidy * Discreet
Gender    Any
Experience    3 - 5 Years.
Other Skills     * Focus on quality and accuracy * Intercultural Sensitivity and Customer Service orientation
Salary (L.E.)    Negotiable
Job Contact Info.    To apply for this position, copy/paste the following URL into your browser: http://ars2.equest.com/?response_id=4c336b5a0211f8d073084fbd321d485b