Customer Service Engineer Jobs in Egypt and Careers in Siemens Technologies S.A.E. Vacancies in Cairo 2013
Employer
Job Title Customer Service Engineer - Medical Equipments - 141465
Country Egypt
Job Category Biomedical Engineering, Electronics, Engineering
Job Type Full Time
Description * Assist all members of the Healthcare team and the Shared Services team in all kinds of service calls and installations of the specified modality * Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision * Communicating and accept all operative advices from the Uptime Service Center * Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility * Escalate incidents directly to the )Regional Support Center) (RSC) according to the defined parameters * Inform Uptime Service Center on all escalation issues * Report any customer complaints with proper documentation to the USC * Ensure the proper use of tool & test equipment and report the usage on any related service report. * Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare * Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services * All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account
Qualifications * 1-3 years of experience in Service of Medical Equipments * Very good command of both spoken and written Arabic and English languages * Very Good command of MS Excel and Word * Strong communication skills * Organized, systematic and tidy * Discreet
Gender Any
Experience 3 - 5 Years.
Other Skills * Focus on quality and accuracy * Intercultural Sensitivity and Customer Service orientation
Salary (L.E.) Negotiable
Job Contact Info. To apply for this position, copy/paste the following URL into your browser: http://ars2.equest.com/?response_id=4c336b5a0211f8d073084fbd321d485b
Employer
Job Title Customer Service Engineer - Medical Equipments - 141465
Country Egypt
Job Category Biomedical Engineering, Electronics, Engineering
Job Type Full Time
Description * Assist all members of the Healthcare team and the Shared Services team in all kinds of service calls and installations of the specified modality * Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision * Communicating and accept all operative advices from the Uptime Service Center * Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility * Escalate incidents directly to the )Regional Support Center) (RSC) according to the defined parameters * Inform Uptime Service Center on all escalation issues * Report any customer complaints with proper documentation to the USC * Ensure the proper use of tool & test equipment and report the usage on any related service report. * Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare * Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services * All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account
Qualifications * 1-3 years of experience in Service of Medical Equipments * Very good command of both spoken and written Arabic and English languages * Very Good command of MS Excel and Word * Strong communication skills * Organized, systematic and tidy * Discreet
Gender Any
Experience 3 - 5 Years.
Other Skills * Focus on quality and accuracy * Intercultural Sensitivity and Customer Service orientation
Salary (L.E.) Negotiable
Job Contact Info. To apply for this position, copy/paste the following URL into your browser: http://ars2.equest.com/?response_id=4c336b5a0211f8d073084fbd321d485b
