Employer Asset Security
Job Title customer Service
Languages Fluent German & French are a must
Country Egypt
Job Category Customer Service
Job Type Full Time
Description —deal directly with customers either by telephone, electronically or face to face —respond promptly to customer inquiries —handle and resolve customer complaints —obtain and evaluate all relevant information to handle inquiries and complaints —perform customer verifications —process orders, forms, applications and requests —direct requests and unresolved issues to the designated resource —manage customers accounts —keep records of customer interactions and transactions —record details of inquiries, comments and complaints —record details of actions taken —manage administration —communicate and coordinate with internal departments —follow up on customer interactions
Qualifications •knowledge of customer service principles and practices •knowledge of relevant computer applications •ability to type •knowledge of administrative procedures •numeric, oral and written language applications •interpersonal skills •communication skills - verbal and written •listening skills •problem analysis and problem-solving •attention to detail and accuracy •data collection and ordering •customer service orientation •adaptability •initiative •stress tolerance
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. HR@assetsecurityme.com
Job Title customer Service
Languages Fluent German & French are a must
Country Egypt
Job Category Customer Service
Job Type Full Time
Description —deal directly with customers either by telephone, electronically or face to face —respond promptly to customer inquiries —handle and resolve customer complaints —obtain and evaluate all relevant information to handle inquiries and complaints —perform customer verifications —process orders, forms, applications and requests —direct requests and unresolved issues to the designated resource —manage customers accounts —keep records of customer interactions and transactions —record details of inquiries, comments and complaints —record details of actions taken —manage administration —communicate and coordinate with internal departments —follow up on customer interactions
Qualifications •knowledge of customer service principles and practices •knowledge of relevant computer applications •ability to type •knowledge of administrative procedures •numeric, oral and written language applications •interpersonal skills •communication skills - verbal and written •listening skills •problem analysis and problem-solving •attention to detail and accuracy •data collection and ordering •customer service orientation •adaptability •initiative •stress tolerance
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. HR@assetsecurityme.com
