Sunday, 26 August 2012

Call Center Representative For Metawee Group

Employer    Metawee Group
Job Title     Call Center Representative
Languages     Excellent in English both Written & spoken
Country     Egypt
Job Category    Administration, Call Center
Job Type    Full Time
Description     1. answer calls professionally 2. respond to customer inquiries 3. research required information using available resources 4. handle and resolve customer complaints 5. provide customers with product and service information 6. enter customer information 7. process orders, forms and applications 8. identify and escalate priority issues 9. route calls to appropriate resource 10. follow up customer calls where necessary 11. complete call logs 12. produce call reports
Qualifications    Excellent in English both Written & spoken, effective use of MS Office ( word,Excel,PowerPoint,Outlook), Excellent using Internet browsing, Excellent communication skills, Excellent organizational skills, Ability to work under pressure, Telephone protocol skills, Presentable.
Gender    Any
Experience    3 - 5 Years.
Salary (L.E.)    Negotiable
Comments    Kindly, Send the resume with a recent photo and write the job title "Call Center Representative" in subject
Job Contact Info.    jobs@metaweegroup.com