Employer Stream International Egypt
Job Title French Customer Support Professional
Languages French Language
Country Egypt
Job Category Call Center, Customer Service, Telemarketing
Job Type Full Time
Description French speaking Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in French is a must. Skill in providing service excellence to internal and external customers. Skill in active listening, asking strategic questions to uncover needs and making recommendations for products and services to meet customer needs. Skill in verbal and written communication to analyze, interpret and address customer needs. Ability to work in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes
Gender Any
Education major French Language
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) Negotiable
Comments Flexibility 3with 3Working 3hours 3is 3a 3must. 3Shifts 3and 3Days 3off 3are 3rotational. 3Working 3hours 3are 39 3hours 3a 3day. 3If 3you 3are 3interested, 3please 3send 3your 3resume 3to 3Stream.Amcham@gmail.com 3Email 3Subject: 3French- 3CSP 3Note: 3E-mails 3without 3Subject 3will 3be 3ignored.
Job Contact Info. Stream.Amcham@gmail.com
Job Title French Customer Support Professional
Languages French Language
Country Egypt
Job Category Call Center, Customer Service, Telemarketing
Job Type Full Time
Description French speaking Customer Support Professional Provides Customer Service for Clients Continuously. Work to provide service excellence on every call, resulting in high customer satisfaction scores. Provides responsive and proficient support ensuring that customer needs and issues are resolved at the first instance (first call resolution). Provide customer with recommendations to promote and achieve sales of products and/or services. Deliver and exceed targets for sales/conversions. Deliver and exceed customer-specified service levels for handle time. Use scripts as a guide to sell the product or service. Uses computerized systems to track, document and retrieve information. Track, document and retrieve information in call tracking database. Handle customers objections and rebuttals by referring them to published materials and or to senior staff. Learn, understand, retain and regularly update and demonstrate product/process knowledge.
Qualifications Fluency in French is a must. Skill in providing service excellence to internal and external customers. Skill in active listening, asking strategic questions to uncover needs and making recommendations for products and services to meet customer needs. Skill in verbal and written communication to analyze, interpret and address customer needs. Ability to work in a time critical environment. Ability to be flexible and quickly adapt to changing business needs and processes
Gender Any
Education major French Language
Experience 0 – New Graduate Years.
Compensations Company provides transportation from pick up points covering Greater Cairo, Medical and Social Insurance, Opportunity for growth and promotions, Bonus and Commissions according to Performance. Overnight shift allowance paid for employees working till late hours. Door to Door Transportation is provided for Ladies finishing their Shifts after 9:00 PM
Salary (L.E.) Negotiable
Comments Flexibility 3with 3Working 3hours 3is 3a 3must. 3Shifts 3and 3Days 3off 3are 3rotational. 3Working 3hours 3are 39 3hours 3a 3day. 3If 3you 3are 3interested, 3please 3send 3your 3resume 3to 3Stream.Amcham@gmail.com 3Email 3Subject: 3French- 3CSP 3Note: 3E-mails 3without 3Subject 3will 3be 3ignored.
Job Contact Info. Stream.Amcham@gmail.com
