Saturday 12 January 2013

IT Customer Service Representative - Computek Training Center

Employer    Computek Training Center
Job Title     IT Customer Service Representative
Languages     Arabic Good Command of English. (spoken, written)
Country     Egypt
Job Category    Computer, Computer Education, Computer Hardware
Job Type    Full Time
Description     Customer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction. —Handling customer phones —Answer customers inquiries through phone and face to face —Follow up courses dates and customer satisfying —Organizing customers in and out of labs
Qualifications    Bsc or BA from a recognized University. •Military Status : Completed or Exempted. •Previous Experience in Call Centers Environment is highly preferred. •Very Good PC skills (preferred computer science graduates) •Has the ability to be effective in communication with others -Patient and intelligent to solve problems -Working under pressure
Gender    Male
Experience    3 - 5 Years.
Other Skills    Excellent computer skills. High level of Communication Skills Dedicated Well organized
Salary (L.E.)    Negotiable 
Job Contact Info.    hr@computekeg.com