Employer Aseel Tours & Travel
Job Title Team Leader Call Center
Languages English French
Country Egypt
Job Category Airlines, Call Center, Customer Service
Job Type Full Time
Description The job of a Team Leader Call Center is a highly focused position to ensure a service¯oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. Team leaders are knowledgeable of all reporting aspects, communications terminology and technology, and organizational procedures. 1-Exceeding and meeting departmental objectives. 2- Monitoring, organizing, and coaching team on a day¯to¯day basis 3-Creating a conducive work environment for all the call centers employees 4-Striving for new ways continually, to increase the opportunities of sales
Qualifications Strong knowledge of customer care techniques and processes. Exceptional analytical and listening skills. Familiarity with several voicelogging systems and tools. able to use any GDS system
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) 2600 - 4500
Job Contact Info. L.anglo@hotmail.com linaanglo@gmail.com
Job Title Team Leader Call Center
Languages English French
Country Egypt
Job Category Airlines, Call Center, Customer Service
Job Type Full Time
Description The job of a Team Leader Call Center is a highly focused position to ensure a service¯oriented and professional working environment by supervising the performance of team members and executing necessary actions for their motivation when required. Team leaders are knowledgeable of all reporting aspects, communications terminology and technology, and organizational procedures. 1-Exceeding and meeting departmental objectives. 2- Monitoring, organizing, and coaching team on a day¯to¯day basis 3-Creating a conducive work environment for all the call centers employees 4-Striving for new ways continually, to increase the opportunities of sales
Qualifications Strong knowledge of customer care techniques and processes. Exceptional analytical and listening skills. Familiarity with several voicelogging systems and tools. able to use any GDS system
Gender Any
Experience 3 - 5 Years.
Salary (L.E.) 2600 - 4500
Job Contact Info. L.anglo@hotmail.com linaanglo@gmail.com
